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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: To give feedback effectively, consider whether your employee needs appreciation, coaching, or evaluation today.
Chapter 3: When offering feedback, adopt a flexible, compassionate, and forgiving mindset.
Chapter 4: Make your good intentions clear by explicitly stating what you want for your employee and acknowledging her worries.
Chapter 5: Listen relationally, not critically, and validate your employee's emotions.
Chapter 6: Be generous with your praise, especially for we-strengths that truly elevate a team.
Chapter 7: Deliver negative feedback with a growth mindset and in a private setting.
Chapter 8: To prevent surprises, check in with your employees regularly.
Description
Let’s Talk: Make Effective Feedback Your Superpower (2021) is a guide to handling one of the trickiest parts of being a manager – giving feedback. Dr. Therese Huston draws upon her cognitive psychology research and her experience as an educator and consultant to help you understand how to give feedback in a way that benefits everyone involved.
Who Should Listen
- Managers
- Anyone interested in effective communication
- Bearers of bad news