If You're Curious About These Questions...
You should listen to this audiobook
- Have you ever wondered why your brain treats a feedback session like a physical threat—and how you can override that instinct?
- What if you could transform feedback from a dreaded 'dirty word' into a powerful engine for growth and psychological safety?
- Are you curious about the secret to asking for feedback in a way that yields truly helpful insights instead of vague platitudes?
Listen to Feedback (and Other Dirty Words) — Free Audiobook
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Key Takeaways from Feedback (and Other Dirty Words)
- Discover why building a Performance Feedback Culture is a top driver of measurable improvement that can actually double a company's financial gains.
- Learn how to overcome the brain's evolutionary fear response to feedback by using the 4-7-8 breathing technique to stay calm and focused.
- Understand the true definition of effective feedback, recognizing that it must be specific, clear, and delivered exclusively to help people grow.
- Find out why waiting for a performance review isn't enough and how actively seeking out feedback is crucial for your professional development.
- Master how to adopt a growth mindset to transform your attitude toward critiques, allowing you to view your talents as a starting point rather than fixed traits.
Learning Tools
Reinforce what you learned from Feedback (and Other Dirty Words)
Mind Map
Feedback (and Other Dirty Words)
The Problem with Feedback
Mishandled Delivery
Biological Fear Response
The Value of Feedback
Business Impact
Employee Demand
Redefining Feedback
Core Attributes
Growth Mindset
Foundational Culture
Connection and Trust
The Practice of Noticing
Seeking Feedback
Be Proactive
Be Specific
Diversify Sources
Receiving Feedback
Ask Clarifying Questions
Manage Emotions
Giving Feedback
Self-Awareness
Delivery Tactics
Quiz — Test Your Understanding
Question 1 of 7
Why has feedback developed a negative reputation in many workplaces?
Feedback (and Other Dirty Words) — Full Chapter Overview
Chapter 1: Recommendation
Chapter 2: Feedback’s reputation has suffered, yet it still remains a vital driver of improvement and growth.
Chapter 3: Feedback may feel threatening and frequently sparks anxiety and stress.
Chapter 4: To develop, we require clear, specific feedback and a resilient growth mindset.
Chapter 5: Connection, trust, and attentive noticing form the essential foundations of a positive feedback culture.
Chapter 6: Feedback seekers should be specific and pursue multiple sources widely.
Chapter 7: Ask the right questions and keep control of your emotions to truly make the most of the feedback you receive.
Chapter 8: Knowing yourself and focusing on frequent, bite-sized insights is the path to delivering truly valuable feedback to others.
Feedback (and Other Dirty Words) Summary & Overview
Feedback (and Other Dirty Words) (2019) is a smart and practical guide to something many of us fear: seeking, giving and receiving feedback. It explains how we can avoid the negative psychological reactions many of us have to feedback, and offers practical tips for how we can all build a positive and helpful feedback culture.
Who Should Listen to Feedback (and Other Dirty Words)?
- Anyone who has felt uncomfortable giving or receiving feedback
- Leaders who’d like to help their people grow and create a safe and strong feedback culture
- People committed to improvement in the workplace
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