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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Go slowly; growing too fast can backfire when the wrong people are hired early.
Chapter 3: Your company’s success is deeply linked to its culture, so carefully build one you truly believe in from the start.
Chapter 4: Strive to always keep learning, and make it a priority for your employees as well.
Chapter 5: Pick one thing you want your organization to excel at, and focus on that one thing alone.
Chapter 6: Don’t focus on chasing brand buzz; instead, build engagement and trust by treating people well consistently every day.
Chapter 7: Hold a vision of higher purpose so that your ultimate outcome will be true happiness.
Description
The central theme of the book is the business of literally delivering happiness while living a life of passion and purpose. Delivering Happiness (2013) tells the story of Tony Hsieh and his company Zappos, demonstrating how thinking long-term and following your passions can not only lead to profits but also a happy life for your employees, your customers, and yourself. The book describes an alternative approach to corporate culture that focuses on the simple concept of making people around you happy, and by doing so increasing your own happiness.
Who Should Listen
- Anyone interested in running a successful business
- Anyone wishing to change the world
- Anyone who wants to know how profits, extraordinary customer service and happiness can all go hand-in-hand