Joy Inc. audiobook cover - How We Built a Workplace People Love

Joy Inc.

How We Built a Workplace People Love

Rich Sheridan

3.7 / 5(19 ratings)

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Joy Inc.
Joy as a Motivator
Drives pursuit of higher purpose and lasting impact
Inspires harder, longer work than seeking fame or fortune
Forms the foundation of a highly productive company culture
Joyful employees are significantly more engaged and productive
Flexible Workspaces
Replace isolating gray cubicles with lively, open environments
Use lightweight furniture and adaptable wiring for easy redesigns
Give employees total freedom to rearrange their seating
Changing physical locations shifts perspectives and sparks solutions
Direct Communication
Use high-speed voice technology (talking directly in person)
Avoid email proxies to prevent passive-aggressive conflicts
Work in pairs at a single computer to necessitate clarity
Rotate pairs weekly to share knowledge and build relationships
Rituals and Artifacts
Hold 10 a.m. daily standups using a horned Viking helmet
Take 3 p.m. daily staff 'walkies' to converse and bond
Host 'Show & Tell' where clients explain completed work
Use visual work authorization boards to remove task ambiguity
Hiring for Attitude
Prioritize cultural fit and joyful attitude over technical skills
Test for 'kindergarten skills' (ability to play well with others)
Use extreme mass interviews to observe candidate interactions
Let current employees observe and collectively evaluate candidates
Psychological Safety
Remove fear of criticism to encourage calculated risks
Feeling safe gives employees courage to experiment freely
Embrace unconventional experiments, like allowing babies at work
Let bad ideas fail faster to save time and resources

Quiz — Test Your Understanding

Question 1 of 7
What does the comparison between the Wright brothers and Samuel Pierpont Langley illustrate about workplace motivation?

Joy Inc. — Full Chapter Overview

Joy Inc. Summary & Overview

In Joy Inc., author Rich Sheridan shows you how a culture of joy can be the basis for any successful company. Using examples from his experience as CEO of software company Menlo Innovations, the author shows how fostering open communication, transparency and positivity can transform a workplace.

Who Should Listen to Joy Inc.?

  • Managers and CEOs who want to improve productivity
  • Visionary leaders who want a new perspective on how to run a company
  • Business students looking to broaden their understanding of what makes a successful company

About the Author: Rich Sheridan

Rich Sheridan is the CEO of Menlo Innovations in Ann Arbor, Michigan.

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