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Chapter Overview
Chapter 1: Challenging cognitive distortions.
Chapter 2: Sharpening physical and vocal self-awareness.
Chapter 3: Asking the best questions.
Chapter 4: The power of silence in conversations.
Chapter 5: Handling sensitive conversations with respect.
Chapter 6: The impact of choosing the right words.
Chapter 7: The value of validating and normalizing emotions.
Chapter 8: Managing tension in discussions.
Description
Active Listening Techniques (2020) focuses on improving communication skills by teaching the art of active listening. It provides practical tools and exercises to help people become more engaged listeners, fostering better understanding and stronger connections in both personal and professional interactions.
Who Should Listen
- Professionals seeking to improve workplace communication skills
- Couples interested in strengthening their relationship dynamics
- Anyone striving to improve their interpersonal communication abilities