Deep Listening audiobook cover - Transform Your Relationships with Family, Friends, and Foes

Deep Listening

Transform Your Relationships with Family, Friends, and Foes

Emily Kasriel

★ 4.3 / 5(4 ratings)
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Categories:
Mindfulness & HappinessPersonal DevelopmentCommunication Skills

If You're Curious About These Questions...

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Key Takeaways from Deep Listening

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Mind Map

Deep Listening
The Core Problem & Value+
Preparation (Steps 1 & 2)+
Engagement (Steps 3 & 4)+
Stillness (Steps 5 & 6)+
Exploration (Steps 7 & 8)+
Boundaries & Growth+

Quiz — Test Your Understanding

Question 1 of 7
According to the text, what is a predictable trap that sabotages our ability to truly hear others?
  • A. Asking too many clarifying questions about the speaker's background.
  • B. Rushing to offer solutions when someone just needs you to stay with them.
  • C. Focusing excessively on the speaker's body language instead of their words.
  • D. Creating too much physical distance during the conversation.
Question 2 of 7
Why does the author suggest sitting at a slight angle rather than directly face-to-face when practicing deep listening?
  • A. It allows you to subtly check your surroundings without the speaker noticing.
  • B. It establishes a psychological boundary to prevent emotional attachment.
  • C. It helps the conversation feel more spacious and less intense for the speaker.
  • D. It encourages the speaker to project their voice, ensuring you don't miss any words.
Question 3 of 7
What does the author mean by acknowledging your 'shadows' before entering a conversation?
  • A. Recognizing the physical lighting of the room to ensure a comfortable space.
  • B. Identifying the hidden motives or biases of the person speaking to you.
  • C. Anticipating the negative outcomes or worst-case scenarios of the discussion.
  • D. Facing the suppressed or avoided parts of yourself so they don't hijack the conversation.
Question 4 of 7
In the context of deep listening, what inner posture is required to practice genuine curiosity?
  • A. Humility, empathy, and a healthy awareness of your own judgments.
  • B. Confidence, assertiveness, and the ability to guide the speaker's thoughts.
  • C. Neutrality, emotional detachment, and strict objectivity.
  • D. Skepticism, analytical thinking, and a desire to uncover the facts.
Question 5 of 7
How does the text recommend handling silence during a deep listening conversation?
  • A. Quickly fill the silence with a relatable personal story to make the speaker feel less alone.
  • B. Treat the silence as an active part of the conversation and let it settle without rushing.
  • C. Use the silence to immediately summarize everything the speaker has just said.
  • D. Prompt the speaker with rapid questions to keep the conversation flowing smoothly.
Question 6 of 7
What is the primary purpose of the 'reflect back' step in deep listening?
  • A. To prove to the speaker that you have memorized their exact words.
  • B. To politely transition the conversation to your own experiences and opinions.
  • C. To offer a short response that lets the speaker hear a part of their own experience through your perspective.
  • D. To provide a comprehensive, step-by-step summary of the entire conversation.
Question 7 of 7
What advice does the author give regarding the emotional toll and boundaries of deep listening?
  • A. You have a duty to listen to everyone at all times, regardless of the emotional cost.
  • B. You should push through your own discomfort to ensure the speaker always feels heard.
  • C. You must emotionally detach yourself completely so you don't feel any empathy.
  • D. You should recognize your limits and step back if a topic feels overwhelming or unsafe.

Deep Listening — Full Chapter Overview

Deep Listening Summary & Overview

Deep Listening (2025) explores how truly hearing others can transform relationships, leadership, and community. It introduces an eight-step method that will help you move beyond surface conversations and create space for genuine understanding – even in moments of tension or disagreement. Grounded in research and real-world stories, it offers practical tools for building deeper, more human connections.

Who Should Listen to Deep Listening?

  • People who want deeper conversations with loved ones
  • Professionals who manage teams or lead organizations
  • Therapists, coaches and other helping professionals

About the Author: Emily Kasriel

Emily Kasriel is a journalist and former senior BBC executive with over two decades of experience reporting and producing across five continents. She developed the deep listening approach as a Senior Visiting Research Fellow at King’s College Policy Institute, building on her work as an accredited executive coach and workplace mediator. She’s also held fellowships at the London School of Economics and Oxford’s Saïd Business School, and currently serves as a visiting scholar at Columbia University.

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