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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Listening is an uncommon skill, especially today.
Chapter 3: Even in the Big Data era, listening can still yield unique insights into what people want.
Chapter 4: To be a good listener, be curious about people, and speak just enough to show that you truly understand them.
Chapter 5: Never assume you know what someone means, especially not those who are closest to you.
Chapter 6: Listening to opposing views is hard, yet crucial.
Chapter 7: One of the keys to great listening is great questions.
Chapter 8: Listening to others means not grabbing control of the narrative, and striving to quiet your own inner voice.
Chapter 9: Listening is hard work, and sometimes you must ration it, yet it’s always worth all the effort.
Description
You’re Not Listening (2020) casts a spotlight on the undervalued skill of listening. It’s filled with examples of talented professional listeners, as well as practical advice for getting more out of conversations with others – not by saying more yourself, but by listening more closely to others.
Who Should Listen
- Couples looking to improve their communication skills
- Professional listeners, from journalists to business negotiators
- Everyone who wants to have better conversations