If You're Curious About These Questions...
You should listen to this audiobook
- Have you ever wondered why your natural reaction to a heated argument often makes things worse—and what the "professional" alternative is?
- What’s the secret to disarming a hostile person using only your words, just like a seasoned police officer would in a high-stakes situation?
- Did you know that empathy isn't just about being nice, but is actually a powerful tactical tool that can help you win any confrontation?
Listen to Verbal Judo — Free Audiobook
Loading player...
Key Takeaways from Verbal Judo
- Discover how to defuse high-tension situations by mastering Verbal Judo, a structured linguistic art form used by seasoned police officers.
- Master the technique of breaking aggressive argument patterns by using unexpected actions and requests to gently throw disputants off balance and restore calm.
- Understand why direct orders and condescension backfire, and learn to gain cooperation by clearly explaining the reasons behind the rules you are enforcing.
- Harness empathy as a 'magic wand' for conflict resolution by actively seeing the situation through the other person's eyes, even if you don't sympathize with them.
- Learn how to politely interrupt and manage endless talkers using neutral exclamations and the powerful tool of paraphrasing to smoothly take control of the conversation.
Verbal Judo — Full Chapter Overview
Chapter 1: Recommendation
Chapter 2: Communicating effectively in tough situations is an art that can be studied and fully learned.
Chapter 3: Avoid giving direct orders or condescension, and always explain the rules enforced.
Chapter 4: Effective communication means grasping where the other person is coming from.
Chapter 5: Paraphrasing is another strong tool, but it does require interruption.
Chapter 6: To raise your communication to the next level, you must clearly spot your flaws.
Chapter 7: What you say matters as much as how you deliver it.
Chapter 8: Mediation can defuse tense and dangerous situations.
Chapter 9: Domestic disputes are inevitable, yet they can be steered toward productive ends.
Verbal Judo Summary & Overview
Verbal Judo (1993) is your guide to effective communication, from a police officer’s perspective. These blinks explain why some common communication techniques could be holding you back and why others may be better suited to achieving your communication goals.
Who Should Listen to Verbal Judo?
- Police officers, security guards and anyone who deals with disruptive people
- Professional communicators and mediators
- Couples struggling to communicate their feelings
Books Similar to Verbal Judo
Readers who enjoyed this also liked these titles.
The Art of Persuasion
★ 0.0 / 5 • 0 ratingsWinning Without Intimidation
What We Say Matters
★ 4.2 / 5 • 186 ratingsPracticing Nonviolent Communication
You Say More Than You Think
★ 0.0 / 5 • 0 ratingsA 7-Day Plan for Using the New Body Language to Get What You Want
5 Voices
★ 4.2 / 5 • 161 ratingsHow to Communicate Effectively with Everyone You Lead