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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: In successful communication, we build understanding via awareness.
Chapter 3: Leading with presence is the core rule of effective communication.
Chapter 4: Consciously deciding when to talk or listen is key to meaningful conversation.
Chapter 5: Recognize your harmful conflict habits and don’t play the blame game.
Chapter 6: Intention is the most potent element in conversation.
Chapter 7: Listening is how we keep connection alive in conversation.
Chapter 8: Recognizing our needs lies at the heart of successful communication.
Chapter 9: Emotions are signals that point us toward our needs.
Chapter 10: Successfully raising a difficult issue involves making observations and avoiding harsh judgment.
Chapter 11: Asking for something is about finding a way to fulfill a need.
Chapter 12: Dialogue will flow if you’re mindful of its parts.
Description
Say What You Mean (2018) is a guide to meaningful and productive communication. It shows how you can leave old, unhelpful habits behind and develop the skills to speak your mind in a clear and authentic way. It also teaches some simple practices to make your conversations more effective and satisfying.
Who Should Listen
- People who want to improve the quality of their conversations
- Anyone who needs more confidence when talking to others
- Everyone who wants to know how nonviolent communication works