Deep Listening

Deep Listening (2025) explores how truly hearing others can transform relationships, leadership, and community. It introduces an eight-step method that will help you move beyond surface conversations and create space for genuine understanding – even in moments of tension or disagreement. Grounded in research and real-world stories, it offers practical tools for building deeper, more human connections.

• People who want deeper conversations with loved ones
• Professionals who manage teams or lead organizations
• Therapists, coaches and other helping professionals

Emily Kasriel is a journalist and former senior BBC executive with over two decades of experience reporting and producing across five continents. She developed the deep listening approach as a Senior Visiting Research Fellow at King’s College Policy Institute, building on her work as an accredited executive coach and workplace mediator. She’s also held fellowships at the London School of Economics and Oxford’s Saïd Business School, and currently serves as a visiting scholar at Columbia University.