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Chapter Overview
Chapter 1: Your employer already recognizes this core predictor of performance
Chapter 2: Self-control is your hidden stress-busting weapon
Chapter 3: Manage your emotions to produce positive outcomes
Chapter 4: How to roll out EQ training in workplaces
Chapter 5: Developing your organization’s emotional intelligence
Description
Working with Emotional Intelligence (1999) explores how emotional intelligence (EQ) plays a key part in professional success, surpassing cognitive abilities like IQ or technical expertise. It shows that skills like self-awareness, empathy, and social competence are key to career advancement and offers practical insights for anyone looking to enhance their professional life through emotional intelligence.
Who Should Listen
- Aspiring leaders who want to enhance their promotion chances by cultivating EQ
- Managers brushing up on conflict resolution strategies and interpersonal skills
- HR professionals looking to identify and nurture employees with high EQ levels