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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Every company should aim to delight all customers and turn them into promoters.
Chapter 3: To solve the complex challenge of delighting clients, you need diverse, self-organizing teams.
Chapter 4: Client-driven iterations will satisfy both customers and your employees.
Chapter 5: Build a smooth workflow by delivering value every step of the way.
Chapter 6: Identify and fix problems by running a transparent organization.
Chapter 7: You must stay on continuous lookout for self-improvement opportunities.
Chapter 8: Through interactive communication, you can juggle all tasks and remain an effective manager successfully.
Description
The Leader’s Guide to Radical Management (2010) offers seven key principles that will help managers stay focused on making their customers happy. You’ll find that the practical tools presented in these blinks will not only increase your profits; they’ll keep you and your workforce focused on what’s really important.
Who Should Listen
- Managers and CEOs
- Entrepreneurs
- Readers interested in good management techniques