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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Deconstructing talk into basic units shows that most interactions follow predictable patterns.
Chapter 3: Bland-sounding conversation openings actually serve a crucial function.
Chapter 4: Understanding how to read pauses and filler words reveals what people are really thinking about.
Chapter 5: Deeds don’t always speak louder than words.
Chapter 6: The words you use can influence the responses of others.
Chapter 7: How we shape our questions influences the quality of service we get.
Chapter 8: There’s an art to offering and accepting in conversation.
Chapter 9: Communication role-plays fall short; we need real-time conversation analysis.
Description
From small talk with the barista to water-cooler chat with colleagues, we spend a lot of our time talking — yet very few of us understand the science that underpins how we talk. Talk (2018) breaks down the fundamental building blocks and typical patterns of conversational encounters to reveal the structures and strategies behind what we say, and offers a blueprint for how we can learn to talk and listen more effectively.
Who Should Listen
- Anyone who’s ever had trouble getting a point across
- Anyone who’s ever suffered a communication breakdown
- People who want to take their conversational skills up a notch