Influencer audiobook cover - The New Science of Leading Change

Influencer

The New Science of Leading Change

Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan and Al Switzler

3.9 / 5(164 ratings)

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Chapter Overview

Description

Influencer (2007) distills the essence of how influence works. In addition to providing examples of real people who are highly adept at affecting change, the authors present information rooted in psychology research and give you the tools you need to increase your influence over others.

Who Should Listen

  • People working in customer service
  • Anyone working in public or social policy
  • Psychology and sociology students

About the Authors

The authors are a group of leadership and business experts. They also authored the New York Times best seller Crucial Conversations.