Getting to Zero audiobook cover - How to Work Through Conflict in Your High-Stakes Relationships

Getting to Zero

How to Work Through Conflict in Your High-Stakes Relationships

Jayson Gaddis

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Key Takeaways from Getting to Zero

Learning Tools

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Mind Map

Getting to Zero
Core Concepts of Conflict+
The Inner Work+
Resolution Tools+
The 5 Common Conflicts+
Roadblocks & Moving Forward+

Quiz — Test Your Understanding

Question 1 of 10
According to the book, what are the two primary relational triggers that usually cause threatened feelings and lead to conflict?
  • A. Too much honesty or too many secrets
  • B. Too much closeness or too much distance
  • C. Financial stress or emotional unavailability
  • D. Over-communication or the silent treatment
Question 2 of 10
Which of the following is NOT one of the four main coping mechanisms, or 'disconnectors,' people use when triggered?
  • A. Posturing
  • B. Collapsing
  • C. Seeking
  • D. Rationalizing
Question 3 of 10
When creating a 'conflict box' to map out an unresolved issue, what is the purpose of adding the sixth row?
  • A. To list all the things the other person did wrong in the relationship
  • B. To take ownership by describing the part you played in the conflict
  • C. To score your emotional pain on a scale from one to ten
  • D. To determine if the relationship is ultimately worth saving
Question 4 of 10
According to the author, what is 'conflict creep'?
  • A. The tendency for arguments to slowly become more physically aggressive over time.
  • B. The process of slowly introducing difficult topics into a conversation.
  • C. The compounding issue of the initial conflict, the inner conflict caused by avoidance, and the brand-new conflict that avoidance creates.
  • D. The gradual realization that you and your partner have irreconcilable value differences.
Question 5 of 10
To help manage your own reactions during a conflict, the author recommends increasing your Emotional Discomfort Threshold (EDT) using NESTR meditation. What does the 'R' in NESTR stand for?
  • A. Resourced
  • B. Reactive
  • C. Resolved
  • D. Reconnected
Question 6 of 10
What is the primary goal of the LUFU technique during a conflict?
  • A. To logically unpack the facts of the argument until both sides agree on a single truth.
  • B. To Listen Until they Feel Understood.
  • C. To Let Unresolved Feelings Unwind.
  • D. To list all unresolved grievances before allowing the other person to speak.
Question 7 of 10
When it is your turn to speak during a conflict, the author suggests using the SHORE framework. What is the very first step in this speaking process?
  • A. Making a specific behavior change request
  • B. Setting the context by explaining why you want to reconnect
  • C. Sharing the emotional impact the other person's behavior had on you
  • D. Validating the other person's perspective
Question 8 of 10
If a person continually reacts to their partner as if the partner is criticizing them, largely because their parent used to criticize them, which of the five common conflicts are they experiencing?
  • A. Surface fights
  • B. Security fights
  • C. Value differences
  • D. Childhood projections
Question 9 of 10
What is the author's perspective on using apologies to resolve conflicts?
  • A. They should be offered immediately to de-escalate the situation as fast as possible.
  • B. They are often rushed, do not get to the heart of the problem, and should generally wait until the end of the LUFU process.
  • C. They are unnecessary if both parties take mutual ownership of the conflict.
  • D. They are the only true way to get back to zero and should replace the need for active listening.
Question 10 of 10
In order for a childhood attachment relationship to be considered secure, which four relational needs must be met?
  • A. Supported and challenged, safe, seen, and soothed
  • B. Loved, fed, sheltered, and educated
  • C. Heard, respected, independent, and financially secure
  • D. Entertained, disciplined, protected, and validated

Getting to Zero — Full Chapter Overview

Getting to Zero Summary & Overview

Getting to Zero (2021) is a guide to dealing with conflict in intimate, high-stakes relationships – those with your family, good friends, and partners. It describes a process for “getting to zero” by achieving resolution and closure after conflict.

Who Should Listen to Getting to Zero?

  • Conflict avoiders
  • Those who project childhood experiences onto others
  • All who want to resolve conflict in their interpersonal relationships

About the Author: Jayson Gaddis

Jayson Gaddis is an expert on interpersonal conflict and its resolution. Founder of the Relationship School, he’s also an author and speaker, and hosts the Smart Couple Podcast.

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