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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Emotional intelligence means: know yourself, manage yourself, understand others, forge strong bonds.
Chapter 3: Improve your self-awareness by truly knowing yourself – inside and out; the good, the bad, ugly.
Chapter 4: To practice stronger self-management, you must balance your emotional and logical sides well.
Chapter 5: Eyes, mouth, and shoulders reveal much. Learn to read the signals to know what best to say and do.
Chapter 6: Don’t send mixed signals. Make sure your body language aligns exactly with your spoken words.
Description
Emotional Intelligence 2.0 (2009) gives you expert insight into which skills you need to read others and build better relationships. It breaks down the four aspects of emotional intelligence, or EQ, and gives advice on what you can do to improve your own skills.
Who Should Listen
- Psychologists or family counsellors
- People who struggle with personal relationships
- Managers or business owners looking to improve their team-building skills