Delay, Deny, Defend

Delay, Deny, Defend (2010) exposes the insurance industry’s playbook for maximizing profit and minimizing claim payouts. You’ll see how “delay, deny, defend” became a profitable strategy, all at your expense. And by the end, you’ll have an understanding of how we got here – and where we go from here.

• Policyholders tired of being ripped off by insurers
• Lawyers and advocates fighting systemic corporate abuse
• Anyone angered by corporate corruption and financial injustice

Jay M. Feinman is a Distinguished Professor Emeritus at Rutgers Law School, where he specialized in insurance and contract law. He has authored numerous scholarly articles and several books, including Law 101 and Un-Making Law.