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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Let nothing come between your business and loyal customers.
Chapter 3: Win your first Zombie Loyalist through small, thoughtful acts of kindness.
Chapter 4: Create a legion of Zombie Loyalists with thoughtful favors and genuine care.
Chapter 5: Social media is an ideal tool for expanding your Zombie Loyalist crowd.
Chapter 6: Demonstrate to Zombie Loyalists that you can learn from mistakes, and they’ll forgive.
Description
Zombie Loyalists (2015) gives you the inside scoop on the customers that every company dreams of attracting. These blinks, illustrated with insightful stories from a wide range of businesses, provide you with simple steps that your brand can take to establish, grow and maintain a faithful, enthusiastic customer base.
Who Should Listen
- New brands hoping to build a stable and loyal customer base
- Managers seeking strategies to lift their employees’ customer-service skills
- Representatives in customer support interested in ways to improve their work