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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Helping is essential in human society, though we don’t always notice it.
Chapter 3: Helping can be divided into three fundamental categories.
Chapter 4: Human relationships are quite like economics, even when we’re helping each other out.
Chapter 5: Human relationships are much like theater, even in how we help one another.
Chapter 6: Helping — and receiving help — can be tricky.
Chapter 7: As recipients of help, there are diverse ways in which we complicate or hinder the helping process.
Chapter 8: As helpers, we can sometimes be profoundly unhelpful.
Chapter 9: To learn how to help someone, it’s best to start with a truly humble inquiry.
Description
Helping (2009) explores a common phenomenon; when we offer help to other people, we’re often met with resistance, ungratefulness and even resentment. Drawing from a variety of real-life scenarios, author Edgar Schein describes the social and psychological dynamics that underlie this most fundamental human activity and, perhaps more importantly, how we can ensure that our help is both welcome and genuinely useful.
Who Should Listen
- Educators, therapists and lawyers looking to provide more effective assistance
- Team-players in the corporate world
- Anyone looking to be a better helper in their day-to-day lives