Conversational Intelligence

Conversational Intelligence (2014) explores how brain chemistry influences the way we communicate, explaining why some conversations build trust while others create barriers. By combining insights from neuroscience with practical strategies, it offers tools to turn daily interactions into powerful opportunities for connection, innovation, and meaningful change.

• Leaders and managers looking to build more collaborative, innovative teams
• Negotiators and mediators handling complex conversations
• Anyone experiencing communication challenges in personal or professional relationships

Judith E. Glaser was a pioneering organizational anthropologist and business executive who founded the Creating WE Institute and served as CEO of Benchmark Communications for over three decades. She authored several influential books, including Creating WE (2005) and 42 Rules for Creating WE (2009), while serving as an executive coach and consultant to Fortune 500 companies. Before her passing in 2018, Glaser received numerous accolades for her work, including Drexel University's Distinguished Author Award and was recognized as one of Leadership Excellence's "Top 20 Thought Leaders of Leadership Development."