Words Can Change Your Brain audiobook cover - 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy

Words Can Change Your Brain

12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy

Andrew Newberg and Mark Robert Waldman

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Words Can Change Your Brain
Mental Preparation+
Positivity and Values+
Non-Verbal Communication+
Tone and Appreciation+
Delivery and Listening+
Handling Conflict+

Quiz — Test Your Understanding

Question 1 of 8
How do the authors suggest taming 'inner speech' to improve your presence and focus in a conversation?
  • A. By repeating a positive mantra repeatedly while the other person is speaking.
  • B. By focusing intently on the fading sound of a ringing bell and the silence that follows.
  • C. By writing down your thoughts on a notepad before speaking out loud.
  • D. By counting backwards from 100 in your head before the conversation begins.
Question 2 of 8
According to the text, what is a long-term neurological effect of constantly expressing negative thoughts?
  • A. It permanently alters your vocal pitch and tone.
  • B. It increases your brain's capacity to hold multiple bits of information at once.
  • C. It damages your memory and cognitive skills due to the release of stress hormones.
  • D. It causes the brain to release oxytocin, making you overly dependent on others for validation.
Question 3 of 8
To maintain a healthy interaction and avoid a conversational breakdown, what is the minimum ratio of positive to negative thoughts recommended by psychologist Barbara Fredrickson?
  • A. One positive thought for every negative thought.
  • B. Three positive thoughts for every negative thought.
  • C. Five positive thoughts for every negative thought.
  • D. Ten positive thoughts for every negative thought.
Question 4 of 8
Why is it important to reflect on and share your inner values during difficult conversations?
  • A. It proves to the other person that your perspective is logically sound.
  • B. It acts as a conversational 'map' that promotes mutual understanding, cooperation, and resilience against stress.
  • C. It allows you to control the conversation by establishing moral superiority.
  • D. It distracts the other person from the main conflict, making them more agreeable.
Question 5 of 8
How do the authors recommend generating a genuine 'Mona Lisa' smile to convey kindness and trust before a conversation?
  • A. By practicing facial muscle exercises in front of a mirror for 10 minutes a day.
  • B. By recalling a happy memory, particularly one involving a loved one.
  • C. By slightly squinting your eyes and tilting your head while maintaining eye contact.
  • D. By focusing on your breathing until your facial muscles naturally relax.
Question 6 of 8
What technique do researchers suggest for making your tone sound more sympathetic and caring, especially when delivering difficult news?
  • A. Speaking at a slightly higher volume.
  • B. Adopting an upbeat, energetic rhythm.
  • C. Whispering softly.
  • D. Using a lower vocal pitch.
Question 7 of 8
Because the conscious brain can only hold about four bits of information at once, what is the maximum recommended duration to speak before pausing to let the listener process?
  • A. 15 seconds
  • B. 30 seconds
  • C. 60 seconds
  • D. 2 minutes
Question 8 of 8
If someone reacts with anger during a conversation and you cannot take a break from the interaction, what is the actionable advice given to defuse the situation?
  • A. Match their energy to show you are taking their concerns seriously.
  • B. Point out the logical flaws in their argument calmly.
  • C. Think about what you value about the person to access genuine compassion.
  • D. Interrupt them politely to reset the boundaries of the conversation.

Words Can Change Your Brain — Full Chapter Overview

Words Can Change Your Brain Summary & Overview

Words Can Change Your Brain (2012) is an easy-to-follow guide on the art of effective and compassionate communication. Informed by the brain’s natural behavior and responses, these blinks outline measures we can take to become better at listening, expressing ourselves, and fostering trust and cooperation with others. 

Who Should Listen to Words Can Change Your Brain?

  • Anyone who wants to improve their communication skills
  • People who’d like to approach difficult conversations with confidence
  • Those curious about the science of communication

About the Author: Andrew Newberg and Mark Robert Waldman

Andrew Newberg is a neuroscientist in the field of neurotheology and the director of research at the Marcus Institute of Integrative Health in Philadelphia. He’s written a number of books, including the best seller Why God Won’t Go Away.

Mark Robert Waldman is a business and personal development coach who teaches leadership and communication through brain-based strategies. He’s also on the faculty of Loyola Marymount University’s Executive MBA program. Together, Newberg and Waldman coauthored the best seller How God Changes Your Brain.

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