The Learning and Development Handbook audiobook cover - A Learning Practitioner's Toolkit

The Learning and Development Handbook

A Learning Practitioner's Toolkit

Michelle Parry-Slater

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The Learning and Development Handbook
The Changing L&D Landscape+
Rethinking Face-to-Face Learning+
The Power of Social Learning+
Facilitating Workplace Social Learning+
Effective Digital Learning+

Quiz — Test Your Understanding

Question 1 of 6
According to the text, what is a major drawback of relying heavily on traditional, classroom-based learning in the workplace?
  • A. It is too reliant on modern digital technology.
  • B. Employees typically forget around three-quarters of what they learn within a day.
  • C. It prevents employees from networking with their peers.
  • D. It requires organizations to hire expensive external consultants.
Question 2 of 6
When does the author suggest the traditional 'sage on the stage' or face-to-face learning model is still highly necessary?
  • A. When employees need a quick refresher on company policies.
  • B. When acquiring hands-on, physical skills like CPR or driving.
  • C. When companies want to reduce their overall training overheads.
  • D. When conducting multiple-choice tests on basic knowledge.
Question 3 of 6
Why do employees often state a strong preference for face-to-face training courses, even if digital alternatives are effective?
  • A. They generally distrust information found on the internet.
  • B. They find digital courses too intellectually demanding.
  • C. They value the social bonding, time away from the daily grind, and space to think.
  • D. They believe top-down expert instruction is the only valid way to learn.
Question 4 of 6
According to educational psychologist Julian Stodd, why is social learning so effective?
  • A. It relies entirely on objective, data-driven metrics.
  • B. It is built on trust, making people more receptive to knowledge from their peers than from formal experts.
  • C. It forces employees to compete with one another, driving higher performance.
  • D. It eliminates the need for learning and development departments altogether.
Question 5 of 6
What is a primary issue with leaving workplace social learning completely informal and unmanaged?
  • A. It is not egalitarian, as office cliques can exclude new or less-connected employees from accessing vital information.
  • B. It usually results in employees sharing inaccurate or outdated information.
  • C. It costs the company significantly more money than hiring external trainers.
  • D. It completely disrupts the daily workflow of the entire organization.
Question 6 of 6
What does the author argue is the 'missing key' to making digital learning successful?
  • A. Imposing strict deadlines and mandatory testing to ensure compliance.
  • B. Investing in the most expensive, cutting-edge software available.
  • C. Ensuring learner motivation by making content short, convenient, and relevant at the point of need.
  • D. Completely replacing all face-to-face interactions with virtual reality simulations.

The Learning and Development Handbook — Full Chapter Overview

The Learning and Development Handbook Summary & Overview

The Learning and Development Handbook (2022) is a practical guide for human resources experts who want to upgrade how people learn in their organization without slavishly following new fads. So what’s their best bet? Michelle Parry-Slater thinks companies’ can benefit from the digital revolution, but only if they embed professional development in wider cultures of learning. That means one thing above all: working with the grain of human psychology, collective as well as individual. 

Who Should Listen to The Learning and Development Handbook?

  • Human resource managers 
  • Coaches and educationalists
  • Psychologists interested in learning

About the Author: Michelle Parry-Slater

Michelle Parry-Slater is an award-winning learning and development professional with over two decades of experience in the industry. She is the founding director of Kairos Modern Learning, a consultancy dedicated to helping companies get the best out of traditional and digital workplace learning strategies. Parry-Slater has worked with a wide range of clients including the Chartered Institute of Personnel and Development, the Co-op supermarket chain, and Girlguiding UK.

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