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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: A well-defined mission helps you stay truly focused on your objectives.
Chapter 3: Recognizing your primary and secondary customers will help you better navigate a shifting marketplace.
Chapter 4: Successful organizations understand what their customers truly value.
Chapter 5: Recognizing which results your organization ought to be judged on is the true key to ultimate success.
Chapter 6: A well-crafted action plan keeps you focused on your objectives and clearly outlines how best to achieve them successfully.
Description
The Five Most Important Questions You Will Ever Ask About Your Organization (2008) presents readers with five simple yet highly effective questions that any manager, owner or stakeholder should ask in order to increase their organization’s chances of success. While these questions are focused on non-profit organizations, the lessons are applicable to any organization seeking to make a difference.
Who Should Listen
- Business owners, managers and other stakeholders
- Students of business and management
- Readers interested in improving leadership skills