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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: If you hope to change the conversation, you must disrupt your partner’s thinking patterns first.
Chapter 3: To truly hear another person, you must engage your head, your heart, and your gut as well.
Chapter 4: To conduct a difficult conversation successfully, you must first create an atmosphere of trust.
Chapter 5: To begin a difficult conversation, define the goal and reflect on why it remains unmet today.
Chapter 6: To help someone shift their perspective, explore the blind spots within their thinking deeply.
Chapter 7: Conclude the conversation by acknowledging insights and establishing a concrete follow-up plan together.
Description
The Discomfort Zone outlines a method for dealing with the tough, unpleasant conversations that all of us encounter from time to time. The key to successfully navigating them is truly listening to what other person has to say.
Who Should Listen
- Anyone who holds a leadership role
- Anyone interested in improving their communication skills
- Anyone who wants to become a better listener