ROI in Marketing audiobook cover - The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing

ROI in Marketing

The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing

Jack Phillips

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Chapter Overview

Description

ROI in Marketing (2020) lays out a framework for planning and running effective marketing initiatives that deliver good financial results. Using design thinking principles, ROI in Marketing breaks down how to create chains of impact in marketing campaigns and monitor their effectiveness to ensure positive returns on investment.

Who Should Listen

  • Marketing professionals who want to up their game
  • Executives looking for a financially viable marketing blueprint
  • Students and teachers in the field of marketing

About the Authors

Jack Phillips is a leading measurement and marketing researcher. He’s written and edited over 100 books on the subject, and is the chairman of the research consultancy ROI Institute. 

Frank Q. Fu is an associate professor of marketing who’s worked with numerous companies in America and China.

Patricia Pulliam Phillips is the president and CEO of the ROI Institute. She’s written over 75 books on accountability and measurement. 

Hong Yi is a performance improvement consultant whose clients include IBM, Johnson & Johnson, and Samsung.