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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Negotiation is part of daily life—and there’s far more to it than logic and intellect.
Chapter 3: Use active listening in daily interactions to strengthen and build trust.
Chapter 4: Emotions and empathy are tools you can employ to build trust.
Chapter 5: Simply say no!
Chapter 6: Do not compromise, don’t yield, and never, ever split the difference.
Chapter 7: Spot the black swan, and turn it to your advantage.
Description
Never Split the Difference (2016) is your guide to getting what you want. Drawing on FBI strategies, it offers hands-on advice for how to negotiate your way to success – whether it’s in the office, the home, or a hostage standoff.
Who Should Listen
- Leaders and managers
- Workers in the market for a job or a raise
- Anyone with a spouse, partner, or friend