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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Deductive and inductive thinkers differ in communication; you must adapt.
Chapter 3: Maintaining strong ethos is crucial for communication at work.
Chapter 4: Motivate your team by grasping what truly drives each person.
Chapter 5: A skilled communicator excels at most effectively framing their message.
Chapter 6: Top communicators are masters of meaningful validation.
Chapter 7: Add color to your voice to convey the message you intend to.
Chapter 8: Communication is a core hard skill essential in the workplace.
Description
Mastering Communication at Work (revised edition, 2021) is a classic guide on leading in the workplace through strong communication skills. It teaches you how to communicate effectively by understanding your listener’s tendencies and motivations.
Who Should Listen
- Managers looking for new communication tactics
- Employees aiming to make the next step up
- Executives who want to improve relations with staff