
This narration explores Marty Cagan’s product-thinking lens: why many technology companies build impressive things that nobody loves, and how strong product teams learn to discover value before they commit to building. Along the way, it clarifies what product management is really for—connecting customers, business goals, and engineering realities in a way that’s both disciplined and creative.
Moving chapter by chapter, the script walks through the stages companies grow through, the limits of “lean” and “agile” when they’re treated like rituals, and the everyday practices of teams that reliably innovate. It also offers a calm, supportive way to reflect on your own experiences as a customer—and how those experiences can reveal what great product organizations pay attention to.