
Negotiation shows up everywhere: at work, at home, in friendships, and inside everyday decisions. This audiobook-style summary gently reframes negotiation as a skill for solving shared problems—not a contest of willpower.
Across seven chapters, the script explores why “hard vs. soft” bargaining often fails, and how principled negotiation helps people separate the people from the problem, uncover real interests, invent options, and rely on objective standards. It also covers how to respond when the other person has more power, and how to recognize and neutralize common manipulation tactics—while staying calm, clear, and self-respecting.