Getting Along audiobook cover - How to Work with Anyone (Even Difficult People)

Getting Along

How to Work with Anyone (Even Difficult People)

Amy Gallo

β˜… 3.2 / 5(242 ratings)

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Getting Along
Impact of Work Relationships+
Managing Internal Reactions+
Dealing with Difficult Coworkers+
Knowing When to Leave+

Quiz β€” Test Your Understanding

Question 1 of 6
According to the text, what is often the most important factor in determining job satisfaction?
  • A. A high salary and comprehensive benefits package
  • B. The prestige and inspirational nature of the work itself
  • C. Positive social connections and supportive workplace relationships
  • D. A competitive, fast-paced environment that drives quick results
Question 2 of 6
What did the study involving people estimating the steepness of a hill demonstrate?
  • A. People carrying heavy burdens always overestimate workplace challenges.
  • B. Having a supportive person with you makes challenges appear more manageable.
  • C. Solo workers are generally more focused and accurate in their assessments.
  • D. Physical fitness is the primary driver of how we perceive difficult tasks.
Question 3 of 6
How does the human brain typically react when a coworker undermines your work or a manager berates you?
  • A. The prefrontal cortex increases logic and reasoning to immediately solve the problem.
  • B. The brain releases endorphins to numb the emotional pain of the negative interaction.
  • C. The brain naturally suppresses all emotional responses to help maintain professional decorum.
  • D. The amygdala releases fight-or-flight hormones, making it feel like a physical attack.
Question 4 of 6
If you feel you ruined a presentation because one coworker shrugged, despite others smiling and taking notes, what psychological concept are you experiencing?
  • A. Imposter syndrome
  • B. Negativity bias
  • C. Confirmation bias
  • D. The Dunning-Kruger effect
Question 5 of 6
When interacting with difficult coworkers is unavoidable, what specific strategy does the author recommend?
  • A. Suppress your feelings and pretend everything is fine to keep the peace.
  • B. Retaliate subtly to establish dominance in the working relationship.
  • C. Document the details of your conversations to identify and track patterns of behavior.
  • D. Publicly shame them in front of colleagues to discourage their negative behavior.
Question 6 of 6
What is the author's final advice if you decide you must leave a toxic workplace?
  • A. Leave immediately to protect your mental health, regardless of your next steps.
  • B. Make sure you are running toward a better opportunity, not just running away from problems.
  • C. Confront the difficult people on your way out so they know exactly why you are leaving.
  • D. Try to recruit your supportive coworkers to leave the company with you.

Getting Along β€” Full Chapter Overview

Getting Along Summary & Overview

Getting AlongΒ (2022) describes the importance of workplace interactions and their effects on productivity and creativity.

Who Should Listen to Getting Along?

  • Managers who want to create positive work environments
  • People unhappy with their colleagues
  • Anyone interested in workplace relationships

About the Author: Amy Gallo

Amy Gallo is a contributing editor for Harvard Business Review and cohost of the popular podcast Women at Work. She writes extensively about interpersonal dynamics, gender, and effective communication.

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