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Chapter Overview
Chapter 1: AudiobookHub Recommendation
Chapter 2: Confidence is the key to productive dialogue.
Chapter 3: Make clarity your priority.
Chapter 4: Compassion has a role in professional communication.
Chapter 5: Curiosity remains a virtue.
Chapter 6: You can succeed through compromise.
Chapter 7: Build credibility to achieve better communication outcomes.
Chapter 8: Develop the courage to start tough conversations; it is truly worth it.
Description
Can We Talk? (2021) outlines the seven communication principles essential for successfully navigating difficult conversations in the workplace, be it asking for a promotion, delivering negative feedback, or resolving a professional conflict.
Who Should Listen
- People who struggle to assert themselves at work
- Employees who avoid having difficult conversations with their managers
- Managers who wish they could communicate better with their teams