The Small BIG audiobook cover - Small Changes that Spark Big Influence

The Small BIG

Small Changes that Spark Big Influence

Steve J. Martin, Noah J. Goldstein and Robert B. Cialdini

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Key Takeaways from The Small BIG

Learning Tools

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Mind Map

The Small BIG
Environment & Context
Physical Surroundings
Seating Arrangements
Negotiation Venues
Social Proof & Identity
Following the Majority
Group Dynamics
Mistakes & Error Management
Learning from Failure
Error Management Theory
Confidence & Authority
Power of Expertise
Projecting Confidence
Strategic Insecurity
Commitment & Motivation
Finding Meaning
Active Commitment
Implementation Intentions
Pricing & Offers
The Anchor Effect
Precise Pricing
Perceptual Contrast
Timing & Deadlines
Future vs. Present Requests
Urgency and Action

Quiz — Test Your Understanding

Question 1 of 10
According to the book, what is the most effective way to persuade office workers to turn off the lights?

The Small BIG — Full Chapter Overview

The Small BIG Summary & Overview

The Small BIG offers 52 examples on how minor changes in your behavior can make you more confident and successful when it comes to negotiating with and persuading others. Those who read this book will be able to draw value from the examples and make significant improvements to their persuasion style.

Who Should Listen to The Small BIG?

  • Anyone who manages individuals or teams
  • Anyone with children
  • Anyone who wants to improve his or her persuasiveness

About the Author: Steve J. Martin, Noah J. Goldstein and Robert B. Cialdini

Dr. Noah Goldstein is Associate Professor of Management and Organization at UCLA Anderson School of Management and also holds joint appointments in the Psychology Department and the David Geffen School of Medicine. He has won awards in both teaching and research and was on the Scientific Advisory Board of two Fortune Global 500 companies.

Dr. Robert Cialdini is the most cited living psychologist in the field of influence and persuasion. His career has centred on researching the science of influence. He is the best-selling author of Yes: 50 Scientifically Proven Ways to be Persuasive.

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