Overcoming Mobbing audiobook cover - A Recovery Guide for Workplace Aggression and Bullying
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Overcoming Mobbing

A Recovery Guide for Workplace Aggression and Bullying

Maureen Duffy & Len Sperry

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Key Takeaways from Overcoming Mobbing

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Overcoming Mobbing
Defining Mobbing+
The Three Core Dynamics+
Devastating Impacts+
Victim Recovery Plan+
Mobbing-Resistant Workplaces+

Quiz — Test Your Understanding

Question 1 of 7
According to the text, what is the primary distinction between workplace bullying and workplace mobbing?
  • A. Bullying is always physical, whereas mobbing is strictly psychological.
  • B. Bullying is typically perpetrated by a group, whereas mobbing involves a single aggressive manager.
  • C. Bullying involves targeted abuse by an individual, whereas mobbing is a covert, group-perpetrated effort supported by the organization to remove the victim.
  • D. Bullying results in minor disciplinary actions, whereas mobbing always leads to criminal charges against the perpetrators.
Question 2 of 7
Which of the following individuals is most likely to become a target of workplace mobbing?
  • A. A long-term employee who strictly adheres to the company's status quo.
  • B. A whistleblower who draws attention to unethical or inefficient business practices.
  • C. An underperforming manager who frequently delegates tasks to subordinates.
  • D. A highly competitive salesperson who consistently exceeds their quotas.
Question 3 of 7
The tragic case of Thomas McInvale illustrates three specific dynamics that lead to mobbing and influence a victim's response. What are these three dynamics?
  • A. Work group dynamics, organizational dynamics, and individual dynamics.
  • B. Economic conditions, management incompetence, and employee insubordination.
  • C. Communication breakdowns, lack of HR oversight, and psychological fragility.
  • D. Corporate greed, toxic leadership, and poor conflict resolution skills.
Question 4 of 7
What surprising finding does the text reveal about bystanders who witness workplace mobbing?
  • A. They usually join in on the mobbing to protect their own job security.
  • B. They report higher levels of stress than emergency workers and first-responders.
  • C. They are often held legally liable for the psychological damage inflicted on the victim.
  • D. They tend to become completely desensitized to workplace abuse over time.
Question 5 of 7
When a victim is attempting to recover from workplace mobbing, what does the text recommend regarding their social life?
  • A. They should temporarily isolate themselves to process their trauma in peace.
  • B. They should immediately confront their former coworkers to find closure.
  • C. They should prioritize networking and building a strong social community for support.
  • D. They should focus exclusively on professional networking rather than personal friendships.
Question 6 of 7
How does a 'speak no evil' company differ from a 'hear no evil' company regarding workplace abuse?
  • A. A 'speak no evil' company focuses solely on profits, while a 'hear no evil' company focuses on public relations.
  • B. A 'speak no evil' company actively values employee well-being, while a 'hear no evil' company has guidelines but only focuses on individual bullying rather than mobbing.
  • C. A 'speak no evil' company ignores all forms of abuse, while a 'hear no evil' company encourages whistleblowers to come forward.
  • D. A 'speak no evil' company fires bullies immediately, while a 'hear no evil' company relies on mediation and conflict resolution.
Question 7 of 7
According to the text, how does workplace mobbing frequently alter a victim's long-term career trajectory?
  • A. Victims usually transfer to a competitor in the same industry to seek revenge.
  • B. Victims often leave the organizational workplace altogether to pursue entrepreneurship or self-employment.
  • C. Victims typically switch to human resources roles to prevent others from experiencing abuse.
  • D. Victims generally stay at the same company but accept demotions to avoid further attention.

Overcoming Mobbing — Full Chapter Overview

Overcoming Mobbing Summary & Overview

Overcoming Mobbing (2014) offers a practical guide to the problem of “mobbing” in the workplace. Based on clinical practice and research, it offers valuable insights into the conditions that allow for workplace mobbing, and gives tips on how victims of mobbing can best recover.

Who Should Listen to Overcoming Mobbing?

  • Victims of mobbing and their families
  • Workplace managers and human-resources personnel
  • Anyone who wants to make their workplace less hostile

About the Author: Maureen Duffy & Len Sperry

Maureen Duffy is a therapist and expert in workplace mobbing and bullying, and an affiliate with Qualitative Research Graduate Program at Nova Southeastern University. She also co-wrote the book Mobbing: Causes, Consequences and Solutions.

Len Sperry is Professor of Mental Health Counseling at Florida Atlantic University, and works as a consultant for various businesses on the prevention of mobbing in the workplace.

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