Leading with Love and Laughter audiobook cover - Letting Go and Getting Real at Work

Leading with Love and Laughter

Letting Go and Getting Real at Work

Zina Sutch and Patrick Malone

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Leading with Love and Laughter
The Role of Love in Leadership+
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Quiz — Test Your Understanding

Question 1 of 7
According to the ancient Greek classifications of love, which type is considered the most important foundational love for a leader to possess?
  • A. Philia, the love that exists between friends and equals.
  • B. Storge, the unconditional love felt for family members.
  • C. Philautia, the love and acceptance of oneself.
  • D. Eros, the passion and drive for physical connection.
Question 2 of 7
What was the primary reason Arthur T. Demoulas, CEO of Market Basket, was able to inspire such intense loyalty that employees and customers protested his firing?
  • A. He implemented a profit-sharing model that made all senior managers wealthy.
  • B. He prioritized high employee wages and low customer prices over corporate profits.
  • C. He strictly enforced a corporate hierarchy that gave clear, predictable paths to promotion.
  • D. He hired a public relations firm to heavily market his personal brand to the local community.
Question 3 of 7
Cultivating genuine love in leadership requires focusing on three core principles. Which of the following is one of those essential principles?
  • A. Vulnerability, which involves openness, taking risks, and admitting mistakes.
  • B. Stoicism, which ensures a leader's emotions do not cloud their judgment.
  • C. Predictability, which provides teams with the comfort of established routines.
  • D. Dominance, which establishes clear boundaries and authority in the workplace.
Question 4 of 7
When a leader uses snide comments and cynical barbs followed by a demeaning chuckle, what psychological driver of laughter are they displaying?
  • A. Incongruity
  • B. Relief
  • C. Superiority
  • D. Empathy
Question 5 of 7
According to a 2017 article in the Journal of Personality and Social Psychology, how does the successful use of appropriate humor impact a leader's image?
  • A. It signals confidence and competence, leading to a higher perceived organizational status.
  • B. It makes the leader appear more approachable but slightly less competent.
  • C. It blurs the lines of authority, making team members view the leader strictly as a peer.
  • D. It deflects criticism and shields the leader from negative performance reviews.
Question 6 of 7
How does humility relate to a leader's ability to effectively use humor in the workplace?
  • A. Humility often makes leaders appear too weak to deliver a joke effectively.
  • B. Humble leaders are confident without arrogance, allowing them to openly laugh at themselves.
  • C. Humility prevents leaders from stepping outside their comfort zones to use humor.
  • D. Humble leaders rely strictly on scripted jokes to avoid offending their staff.
Question 7 of 7
Which of the following is cited as a detrimental use of workplace humor that can tarnish a professional reputation?
  • A. Using unscripted humor during a serious strategic planning session.
  • B. Making a joke based on the incongruity of an unexpected situation.
  • C. Using the phrase 'just kidding' to excuse an inappropriate or mean comment.
  • D. Laughing at oneself when a technical error occurs during a presentation.

Leading with Love and Laughter — Full Chapter Overview

Leading with Love and Laughter Summary & Overview

Leading with Love and Laughter (2021) explores how a love-and-laughter approach to leadership can lead to better team performance, improved morale, trust, creativity, and improved health. It provides the information needed for leaders to show love and to navigate the potential problems of humor in the workplace.

Who Should Listen to Leading with Love and Laughter?

  • Leaders who want to show their team some love
  • Laughter-lovers who want to bring humor to the workplace
  • Managers looking for new ideas to get the most out of their team

About the Author: Zina Sutch and Patrick Malone

Zina Sutch is a faculty member in the Key Executive Leadership Programs in the School of Public Affairs at American University where she teaches leadership, team-building, and succession planning courses. Previously, she taught in public and private schools, served as director of a school for students with emotional and behavioral disorders, and was deputy associate director of the Office of Personnel Management.

Patrick Malone is an executive in residence at American University and is also the director of the Key Executive Leadership Program. He worked in the health-care industry after graduating and later joined the Navy as a hospital administrator before retiring after 23 years of naval service.

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