If You're Curious About These Questions...
You should listen to this audiobook
- Why do modern employees view traditional office perks like foosball tables as patronizing, and what specific coaching approach do they actually demand from leadership instead?
- How can subconscious psychological traps like the 'glare factor' or the 'experience fallacy' secretly sabotage your hiring process?
- Why does research show that employees would actually prefer a negative conversation with their boss over being ignored, and how can the 'quick connect' method solve this communication gap?
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Key Takeaways from It's the Manager
- Discover why millennials and Generation Z prioritize purpose and career progression over traditional perks, and how you can adapt your workplace to attract them.
- Learn how to shift from a traditional boss to an effective coach by replacing annual performance reviews with frequent, strength-based feedback.
- Understand the critical link between your organization's purpose and its brand to ensure the entire employee journey accurately reflects your core values.
- Find out why managers act as the essential bridge for successfully implementing and passing down cultural changes from executive leadership to frontline staff.
- Master the recruitment process by identifying and eliminating five subconscious biases, such as the glare factor and similarity bias, that prevent you from hiring top talent.
Learning Tools
Reinforce what you learned from It's the Manager
Mind Map
It's the Manager
Managing the New Workforce+
Brand and Culture+
Removing Hiring Biases+
Four-Step Recruitment+
Coaching Conversations+
Workplace Harassment+
The Gig Economy+
Future-Proofing+
Quiz — Test Your Understanding
Question 1 of 8
What do millennials value most in a workplace according to the text?
Question 2 of 8
Who does the text identify as the most crucial factor in ensuring a company's cultural changes take root?
Question 3 of 8
A manager decides to hire a candidate primarily because the candidate graduated from the same university and shares similar hobbies. Which subconscious bias is this manager exhibiting?
Question 4 of 8
According to Gallup's research, what is an effective way to reduce bias and get a clearer picture of a candidate during the hiring process?
Question 5 of 8
Which type of communication is designed to be a brief, weekly touch-base to offer praise and prevent employees from feeling ignored?
Question 6 of 8
What does the text suggest is the most important step an organization must take regarding workplace harassment?
Question 7 of 8
How do most gig workers feel about their employment style, according to the McKinsey Global Institute study mentioned in the text?
Question 8 of 8
With nearly half of all US jobs at risk of automation in the next ten years, what skill does the text recommend managers develop in their employees to future-proof their careers?
It's the Manager — Full Chapter Overview
- 1Recommendation
- 2To get the best from this dynamic generation, you’ll need to change how you run your workplace.
- 3Successful organizations shape their brand by defining their purpose.
- 4Keep subconscious bias out of your hiring process.
- 5Four key things to remember when recruiting.
- 6Improve communication by having the right conversations at the right time.
- 7There can be no tolerance for workplace harassment—no ifs, buts, or excuses.
- 8A new wave of gig workers is disrupting the traditional employment model.
- 9Final summary
It's the Manager Summary & Overview
It’s the Manager (2019) outlines the latest workplace research from Gallup. It explores what good leadership looks like in the modern age, and how managers can get the best out of the people they lead.
Who Should Listen to It's the Manager?
- Human Resources professionals seeking a fresh perspective
- Managers looking to the future
- Team leaders wanting to know what makes people tick
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