If You're Curious About These Questions...
You should listen to this audiobook
- Did you know that standard management practices like annual performance reviews might actually be sabotaging your team's success?
- Have you ever wondered why putting your employees *before* your customers is the secret to building a more profitable business?
- What if you could boost productivity and innovation by doing the unthinkable—like banning internal emails or getting rid of your vacation policy?
Listen to Under New Management — Free Audiobook
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Key Takeaways from Under New Management
- Discover why putting your employees first—rather than the customer—actually leads to higher client satisfaction and loyalty.
- Learn how replacing rigid company rules with trust and employee autonomy, such as eliminating standard working hours, creates a highly engaged workforce.
- Understand the importance of having your entire team participate in the hiring process to ensure new recruits fit the culture and maintain group harmony.
- Find out why offering a cash bonus for disengaged employees to quit is a smart strategy to eliminate toxic attitudes and protect productivity.
- Master the shift to modern management by empowering knowledge workers to self-organize around dynamic projects rather than rigid job descriptions.
Learning Tools
Reinforce what you learned from Under New Management
Mind Map
Under New Management
The Shift to Knowledge Work
Nature of modern work
Role of the manager
Prioritizing Employees
Customer satisfaction
Eliminating rigid rules
Hiring and Retention
Team-based hiring
Handling disengaged workers
Organizational Flexibility
Project-based structure
Power of autonomy
Workspace and Communication
Office layout
Communication tools
Fostering External Networks
Ditching non-competes
Alumni networks
Feedback and Transparency
Replacing annual rankings
Wage transparency
Quiz — Test Your Understanding
Question 1 of 8
According to the book, what is the most effective way to ensure you have happy and loyal customers?
Under New Management — Full Chapter Overview
Chapter 1: Recommendation
Chapter 2: Content staff create satisfied customers.
Chapter 3: Include your team in hiring decisions, and pay disengaged employees to move on, too.
Chapter 4: Run your company flexibly and let employees organize themselves freely.
Chapter 5: Let your employees choose their workspace, and limit email use within your company.
Chapter 6: Encourage connections with other companies.
Chapter 7: Provide personal, timely feedback and stay transparent about wages.
Under New Management Summary & Overview
Under New Management (2016) is about the changing role of managers in a world where flexibility and knowledge work have become hallmarks. These blinks explain how certain standard management wisdom no longer applies and what to do instead.
Who Should Listen to Under New Management?
- All managers
- Professionals who aren’t satisfied with their current working conditions
- Anyone curious about new strategies in management
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