The Prepared Leader audiobook cover - Emerge from Any Crisis More Resilient Than Before

The Prepared Leader

Emerge from Any Crisis More Resilient Than Before

Erika H. James and Lynn Perry Wooten

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The Prepared Leader
Human Nature & Biases+
The Four Bottom Lines+
Phases & Skills of Crisis Management+
Core Pillars of Preparedness+

Quiz — Test Your Understanding

Question 1 of 7
What cognitive bias causes people to dismiss or underestimate a brewing threat simply because it is happening far away?
  • A. Anchoring effect
  • B. Probability neglect
  • C. Sunk cost fallacy
  • D. Confirmation bias
Question 2 of 7
According to the authors, what must be added to the traditional 'triple bottom line' (people, planet, and profits) to ensure leaders can properly fulfill their responsibilities?
  • A. Technological integration
  • B. Global expansion
  • C. Prepared leadership
  • D. Organizational agility
Question 3 of 7
What key action did NBA Commissioner Adam Silver take that exemplified effective crisis leadership at the onset of the COVID-19 pandemic?
  • A. He acted as his own counsel to ensure the league's financial losses were minimized.
  • B. He waited for a government mandate before suspending the season to avoid probability neglect.
  • C. He immediately laid off non-essential staff to fund the creation of the isolated 'bubble.'
  • D. He sought outside perspectives from scientists and health experts before making the costly decision to suspend the season.
Question 4 of 7
During the 'Damage Containment' phase, the authors highlight the JD Wetherspoon pub chain as an example of what NOT to do. What was their critical error?
  • A. They ignored early warnings of the pandemic and refused to close their pubs.
  • B. They communicated poorly by cutting employee salaries and telling them to find jobs at a supermarket.
  • C. They spent too much money creating an isolated 'bubble' for their employees.
  • D. They relied solely on a defensive strategy without reflecting on the underlying causes.
Question 5 of 7
To excel in the 'Early Warning and Signal Detection' phase of a crisis, which two skills do the authors emphasize as highly beneficial?
  • A. Influence and Creativity
  • B. Effective Communication and Risk-Taking
  • C. Sense-Making and Perspective-Taking
  • D. Promoting Resilience and Systemic Learning
Question 6 of 7
How does a prepared leader foster 'Organizational Agility' to ensure the company can pivot smoothly during a crisis?
  • A. By centralizing all decision-making so the leader has complete control.
  • B. By granting teams a level of autonomy so they can execute plans and make critical decisions independently.
  • C. By strictly adhering to existing hierarchical structures to maintain order.
  • D. By requiring all external communications to be approved by the crisis management team.
Question 7 of 7
According to the final summary, what is the most effective way for leaders to overcome their own cognitive biases during a crisis?
  • A. Relying strictly on historical data and past crisis reports.
  • B. Making rapid, unilateral decisions to prevent the anchoring effect.
  • C. Utilizing advanced technology and automated signal detection systems.
  • D. Reaching out to a diverse group of people to hear different opinions and perspectives.

The Prepared Leader — Full Chapter Overview

The Prepared Leader Summary & Overview

The Prepared Leader (2022) is a guidebook for those seeking insights on how to manage and persevere through a crisis. One thing is certain: it won’t be long before another crisis hits. The Prepared Leader shows how you can be ready and successful in weathering the next storm.

Who Should Listen to The Prepared Leader?

  • Group leaders and executives
  • Business owners
  • HR professionals

About the Author: Erika H. James and Lynn Perry Wooten

Erika H. James is the dean of the Wharton School of the University of Pennsylvania and the former John H. Harland Dean at Emory University’s Goizueta Business School.

Lynn Perry Wooten is the president of Simmons University, and the former David J. Nolan Dean and Professor of Management and Organizations at the Dyson School of Applied Economics and Management.

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