Smart, Not Loud audiobook cover - How to Get Noticed at Work for All the Right Reasons

Smart, Not Loud

How to Get Noticed at Work for All the Right Reasons

Jessica Chen

3.9 / 5(47 ratings)

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Key Takeaways from Smart, Not Loud

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Smart, Not Loud
Quiet vs. Loud Cultures
Quiet Culture Traits
Loud Culture Traits
The Workplace Gap
Reframing Quiet Traits
Engage Others
Broaden 'Work'
Enhance Accomplishments
Reframe Conflict
The ACT Framework
Ask
Circle Back
Turn Down
Strategic Speaking
Active Listening
Seamless Transitions
Compelling Arguments
Navigating Tension
Switch Lanes
Nonverbal Communication
The 7-38-55 Rule
Eye Contact
Hand Gestures
Posture

Quiz — Test Your Understanding

Question 1 of 7
According to the text, what is a common challenge for 'quiet communicators' in a 'loud-culture' workplace?

Smart, Not Loud — Full Chapter Overview

Smart, Not Loud Summary & Overview

Smart, Not Loud (2024) addresses why “loud” people often get noticed and promoted at work – and how quieter individuals can succeed without compromising their values. It offers practical strategies such as tactful self-advocacy, building strategic relationships, and mastering voice elements to enhance communication.

Who Should Listen to Smart, Not Loud?

  • Soft-spoken professionals navigating loud workplaces
  • Managers who want to support “quiet culture” employees
  • Anyone who feels they could improve their workplace communication skills

About the Author: Jessica Chen

Jessica Chen is an award-winning TV news journalist and a speaker at Fortune 100 companies, whose LinkedIn Learning courses have been viewed by over 2 million people. She specializes in communication strategies and helps professionals from “quiet cultures” excel in “loud culture” workplaces.

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