Scaling People audiobook cover - Tactics for Management and Company Building

Scaling People

Tactics for Management and Company Building

Claire Hughes Johnson

3.6 / 5(61 ratings)

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Key Takeaways from Scaling People

Learning Tools

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Mind Map

Scaling People
Principled Leadership
Self-Awareness
Direct Communication
Leaders vs. Managers
Operating System
Framework 1: Building a Foundation
Core Documents
Strong Operating System
Empowering Processes
Framework 2: Hiring Processes
Attracting Talent
Sourcing Strategy
Screening & Interviewing
Onboarding & Refining
Framework 3: Developing Teams
Balancing Structure
Evolving Structures
Fostering Dialogue
Cultural Health
Framework 4: Keeping Track
Leader as Coach
Delivering Feedback
Performance & Pay
Tailored Management

Quiz — Test Your Understanding

Question 1 of 7
According to the first principle of leadership, which of the following is NOT one of the four predominant work style preferences?

Scaling People — Full Chapter Overview

Scaling People Summary & Overview

Scaling People (2023) offers practical leadership and management advice for founders and executives creating high-growth startups. Drawing on the author’s experience leading operations and people at top technology companies, it guides companies in building the systems needed to scale their most valuable asset – their people.

Who Should Listen to Scaling People?

  • Founders and executives
  • Leaders seeking company growth
  • Entrepreneurs looking to scale their startups

About the Author: Claire Hughes Johnson

Claire Hughes Johnson is an expert in driving corporate growth and operations. At Stripe, she served as COO from 2014-2021 during a period of tremendous scaling. She also held VP roles at Google, overseeing aspects of Gmail, Google Apps, AdWords, and self-driving cars. Johnson is currently a corporate officer and advisor for Stripe in addition to serving on the boards of Ameresco, Aurora, HubSpot, and the Atlantic.

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