If You're Curious About These Questions...
You should listen to this audiobook
- Have you ever wondered why a single piece of constructive feedback can build trust in one culture but completely destroy a professional relationship in another?
- What if you could master the invisible social currency that dictates the success of every negotiation and team interaction?
- What’s the secret to giving high-stakes feedback that preserves dignity and boosts productivity, even in a remote or global workplace?
Listen to Saving Face — Free Audiobook
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Key Takeaways from Saving Face
- Understand the concept of 'face' as a complex social currency representing respect and dignity that, much like money, can be accrued or lost over time.
- Discover why losing face is like spilling a cup of coffee—almost impossible to fully undo—and why proactively approaching situations with empathy is your best prevention.
- Learn how to successfully navigate cross-cultural business interactions by adapting to different social expectations, such as strict international hierarchies, to avoid mutual embarrassment.
- Master the art of 'honoring face' by taking an authentic, sincere interest in the worth of others rather than relying on superficial tactics just to avoid workplace friction.
- Find out how to effectively build face in your professional relationships by understanding what truly motivates your employees, offering them tailored recognition and autonomy instead of just mechanical rewards.
Learning Tools
Reinforce what you learned from Saving Face
Mind Map
Saving Face
The Concept of Face
Definition
Social Currency
Irreversibility
Triggers for Loss
Honoring Face at Work
Authentic Interest
Psychological Safety
Constructive Conflict
The BUILD Framework
B: Benevolence & Accountability
U: Understanding
I: Interaction
L: Learning
D: Delivery
Cultural Agility (AAA Model)
Aware
Acquire
Adapt
Communication Rules
Navigating Workplace Sexism
Micro-inequalities
Proactive Demeanor
Amplifying
Giving Proper Feedback
Avoid Harsh Criticism
360-Degree Feedback
Safe Delivery
Feedforward
Quiz — Test Your Understanding
Question 1 of 10
What does the concept of 'face' refer to in the context of this book?
Saving Face — Full Chapter Overview
Chapter 1: Recommendation
Chapter 2: Face is a nuanced social currency shaping our relationships today.
Chapter 3: The surest way to save face is to prevent losing it from happening in advance.
Chapter 4: Honoring face demands a genuine interest in others.
Chapter 5: You cannot preserve face by sidestepping conflict.
Chapter 6: Honor face by building a psychologically safe workplace.
Chapter 7: The strongest relationships are constructed from the ground up.
Chapter 8: Preserve face by boosting your cultural agility today.
Chapter 9: Workplace sexism can render saving face especially vital for women.
Chapter 10: Preserve everyone’s face by providing appropriate feedback.
Saving Face Summary & Overview
Saving Face (2020) adapts the multifaceted concept of “face” to the modern world. This practical guide shows how to build and maintain healthy and productive business and social relations across time and space.
Who Should Listen to Saving Face?
- Managers interested in fostering a humane, communicative, and inspiring workplace
- Remote workers attempting to sustain healthy business relationships
- Anyone curious about cross-cultural psychology
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