Great Work audiobook cover - How to Make a Difference People Love

Great Work

How to Make a Difference People Love

David Sturt

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Great Work
Mindset & Approach+
The 5 Skills+

Quiz — Test Your Understanding

Question 1 of 8
According to the text, what does 'reframing' your job entail?
  • A. Asking for a promotion or a change in job title to reflect your true duties.
  • B. Making a mental link between your daily tasks and a greater purpose or value to society.
  • C. Outsourcing the parts of your job that do not directly benefit your clients.
  • D. Focusing exclusively on your daily to-do list to maximize your workplace efficiency.
Question 2 of 8
How does the book suggest you should view constraints and limitations in your work, using the example of Dr. Seuss?
  • A. As frustrating barriers that prevent true innovation.
  • B. As signs that a project should be simplified or abandoned.
  • C. As ideal starting points that can lead to amazing creativity.
  • D. As administrative hurdles that can be bypassed with the right mindset.
Question 3 of 8
When Edwin Land's daughter asked why she couldn't see her photo immediately, how did this lead to the invention of the Polaroid camera?
  • A. He realized that problems are opportunities and looked closely at the question instead of settling for the status quo.
  • B. He ignored his daughter's question but later read a market research report about instant photography.
  • C. He realized that children are the primary consumers of photography and designed a toy camera.
  • D. He consulted with his outer circle to brainstorm entirely new forms of visual media.
Question 4 of 8
What key lesson is illustrated by Netflix co-founder Jim Cook's visit to the mail sorting office?
  • A. Outsourcing logistics is usually the most cost-effective solution for startups.
  • B. The best work and solutions often come when you take a look at a problem for yourself.
  • C. Historical data and past trends are the best predictors of future business success.
  • D. Mail sorting machines are inherently flawed and must be bypassed entirely.
Question 5 of 8
Why does the author recommend engaging with your 'outer circle' rather than just your 'inner circle' when developing ideas?
  • A. Your outer circle is more likely to provide financial backing for your projects.
  • B. Your inner circle is usually too busy with their own tasks to offer meaningful help.
  • C. Your outer circle will agree with you more quickly, speeding up the implementation process.
  • D. Your inner circle lacks objectivity, whereas the outer circle provides divergent thinking and unexpected questions.
Question 6 of 8
When 'improving the mix' of an idea, what counterintuitive approach did Apple use with the iPod?
  • A. Adding as many new features as possible to outpace competitors.
  • B. Removing complexity by taking away buttons and replacing them with a scrolling wheel.
  • C. Harmonizing the iPod with older, obsolete technologies to capture a wider market.
  • D. Refusing to test the product before launch to preserve its novelty.
Question 7 of 8
What distinguishes a 'growth mind-set' from a 'fixed mind-set' in the context of delivering a great product?
  • A. A growth mind-set believes success is innate, while a fixed mind-set relies heavily on luck.
  • B. A growth mind-set ignores negative feedback to maintain confidence, while a fixed mind-set obsesses over it.
  • C. A growth mind-set views success as the result of learning and failing, while a fixed mind-set believes success comes from natural ability.
  • D. A growth mind-set focuses only on adding new features, while a fixed mind-set focuses on removing them.
Question 8 of 8
How does the story of the Burbn app evolving into Instagram illustrate the concept of 'delivering the difference'?
  • A. The founders realized their product was perfect as is, they just needed better marketing.
  • B. The founders embraced a growth mind-set to pivot away from a failed app and focus solely on the one feature people loved.
  • C. The founders stubbornly kept all the original features but changed the app's name to attract a younger demographic.
  • D. The founders sold the failed app to a larger corporation to avoid dealing with negative feedback.

Great Work — Full Chapter Overview

Great Work Summary & Overview

Whether you're an entrepreneur or a corporate employee, Great Work lays out the five primary skills you need  to make a difference that people will love. These blinks look at iconic innovations from recent history to offer clear examples of how you can create or improve upon your ideas so they have a positive impact on people’s lives.

Who Should Listen to Great Work?

  • Anyone who is tired of doing work that’s just “good enough”
  • Anyone who wants to make a difference in the world
  • Anyone who has a great idea that they want to put into practice

About the Author: David Sturt

David Sturt is the executive vice-president of consultancy O. C. Tanner, as well as an advisor for numerous Fortune 1000 leaders. He speaks to audiences worldwide on engaging employees, inspiring contributions and rewarding outstanding results.

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