Flip The Script audiobook cover - Getting People to Think Your Idea Is Their Idea

Flip The Script

Getting People to Think Your Idea Is Their Idea

Oren Klaff

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Key Takeaways from Flip The Script

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Mind Map

Flip The Script
Establish Status Alignment+
Prove Credibility Quickly+
Target Pre-Wired Ideas+
Frame with Familiarity+
Leverage Buyer Pessimism+
Maintain Authenticity+

Quiz — Test Your Understanding

Question 1 of 6
According to the text, what is the first step a salesperson must take to ensure a prospect will genuinely listen to their pitch?
  • A. Offer a massive discount to demonstrate immediate value.
  • B. Establish themselves as an equal to the prospect through status alignment.
  • C. Dominate the conversation to establish unquestionable authority.
  • D. Ask personal questions to become the prospect's best friend.
Question 2 of 6
How does the author suggest overcoming a buyer's 'certainty gap'?
  • A. By delivering a 'flash roll'—a 60- to 90-second rapid-fire delivery of technical expertise.
  • B. By rattling off a long list of satisfied clients and innovative product features.
  • C. By offering a money-back guarantee to eliminate all financial risk.
  • D. By breaking down the pricing structure to show the tremendous value being offered.
Question 3 of 6
When addressing the buyer's pre-wired idea of 'Reward' (answering the question 'What's in it for me?'), what rule of thumb should a salesperson use?
  • A. The '10 percent improvement' rule.
  • B. The 'times two' rule, showing how to double productivity or cut expenses in half.
  • C. The 'incremental growth' rule, focusing on small, safe gains.
  • D. The 'social proof' rule, showing how many others have profited.
Question 4 of 6
Why does the author advise pitching new ideas or products in 'plain-vanilla' terms?
  • A. Because buyers are easily confused by technical jargon.
  • B. Because complex features drive up the perceived cost of the product.
  • C. Because people naturally hesitate at the unfamiliar and prefer what is comfortable and reliable.
  • D. Because salespeople often over-promise when they get excited about innovative features.
Question 5 of 6
How should a salesperson handle a buyer's natural pessimism and skepticism?
  • A. By projecting relentless optimism and assuring the buyer that nothing will go wrong.
  • B. By quickly changing the subject to the product's most exciting features.
  • C. By leveraging it through the 'buyer's formula,' openly outlining obvious ways the proposal could fail.
  • D. By offering a lower price to compensate for the buyer's perceived risks.
Question 6 of 6
According to the final section, what is a major mistake salespeople make that causes savvy buyers to question their integrity?
  • A. Constantly switching personas, such as going from 'best friend' to 'wolf.'
  • B. Showing too much vulnerability and admitting they don't know an answer.
  • C. Failing to use a scripted trial close at the end of the meeting.
  • D. Refusing to negotiate on price when the buyer pushes back.

Flip The Script — Full Chapter Overview

Flip The Script Summary & Overview

Flip The Script (2019) helps you up your sales and negotiation game. Sales is all about the art of persuasion but we all know that nobody likes to feel manipulated. In order to sell your idea or product in today’s world, your buyers need to feel like they’re making that decision on their own terms. Flip The Script provides techniques that allow you to subtly convince anyone that your idea is the right one.

Who Should Listen to Flip The Script?

  • Salespeople looking for an edge in their next presentation 
  • Anyone who has felt the pain of seeing their idea passed over in favor of an inferior one
  • Those who want to work on their negotiation and persuasion skills

About the Author: Oren Klaff

Oren Klaff is one of the leading experts on sales and negotiation. As an advisor on raising capital and investment funds, his services are in demand in a wide array of industries around the world. His first book, Pitch Anything, has sold over one million copies to date. 

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