Digital Body Language audiobook cover - How to Build Trust and Connection, No Matter the Distance

Digital Body Language

How to Build Trust and Connection, No Matter the Distance

Erica Dhawan

4.4 / 5(258 ratings)

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Key Takeaways from Digital Body Language

Learning Tools

Reinforce what you learned from Digital Body Language

Mind Map

Digital Body Language
The Digital Communication Problem
Loss of Physical Cues
New Digital Cues
Law 1: Valuing Visibly
Attentiveness
Awareness
Appreciation
Law 2: Communicating Carefully
Clarity
Tone
Resolution
Law 3: Collaborating Confidently
Consistency
Accountability
Patient Responses
Law 4: Trusting Totally
Vulnerability
Psychological Safety
Handling Mistakes
Bridging Divides
Gender
Culture
Generations
Actionable Advice
Virtual Watercooler

Quiz — Test Your Understanding

Question 1 of 9
How do traditional physical body language cues translate into the digital world according to the book?

Digital Body Language — Full Chapter Overview

Digital Body Language Summary & Overview

Digital Body Language (2021) is your rulebook to clear online communication. Combining cutting-edge research with personal know-how, it demystifies the digital signals that so often stand in for traditional body language.

Who Should Listen to Digital Body Language?

  • Leaders and employees seeking more streamlined digital collaborations
  • Virtual workers who want to improve their online tone and clarity
  • Anyone who’s struggled to convey what they really mean from behind a screen

About the Author: Erica Dhawan

Erica Dhawan is an expert on collaboration in the twenty-first century. She is the founder and CEO of Cotential, a consultancy that helps companies, leaders, and managers leverage collaboration skills and behaviors to maximize their performance. Dhawan has delivered over 200 keynotes around the world, hosts the award-winning podcast Masters of Leadership, and is the coauthor of the best-selling book Get Big Things Done: The Power of Connectional Intelligence. 

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