Conversations Worth Having audiobook cover - Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement

Conversations Worth Having

Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement

Jackie Stavros and Cheri Torres

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Key Takeaways from Conversations Worth Having

Learning Tools

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Mind Map

Conversations Worth Having
Appreciative Inquiry (AI) Basics
Replaces depreciative conversations that devalue and cause defensiveness
Focuses on positively framing situations and asking questions
Adds value and ensures everyone feels satisfied and heard
Tuning In (Unseen Influences)
The Iceberg Metaphor
The 3-Step Technique
Two Key Practices
Generative Questions
Positive Framing (Flipping)
Five Fundamental Principles
Constructionist Principle
Simultaneity Principle
Poetic Principle
Anticipatory Principle
Positive Principle
Life Applications
Self
Relationships
Parenting
Workplace
Actionable Audit
Track daily conversations as appreciative (adding value) or depreciative
Aim for a ratio of at least 3 positive to 1 negative

Quiz — Test Your Understanding

Question 1 of 7
According to the text, what is the recommended three-step technique to handle the 'unseen influences' that often lead to depreciative conversations?

Conversations Worth Having — Full Chapter Overview

Conversations Worth Having Summary & Overview

Conversations Worth Having (2018) looks at the power of conversation in our lives and what we can do to communicate more productively at work, in our relationships, and in the community. Drawing on real-life stories and scientifically based theories, it illustrates how we can improve organizations and lives using the principle of Appreciative Inquiry – effective conversation through positive perspective and asking the right questions.

Who Should Listen to Conversations Worth Having?

  • Leaders who want to engage with their teams for the best results
  • Parents and teachers who want to see their children flourish
  • Anyone looking to improve the tone and direction of their conversations

About the Author: Jackie Stavros and Cheri Torres

Jackie Stavros is a professor at Lawrence Technological University with over 30 years’ experience in leadership, organizational development, and change management. She’s coauthored many books and articles, including Learning to SOAR.

Cheri Torres is a CEO who has worked with thousands of leaders and teams around the world to strengthen relationships, expand possibilities, and improve productivity through communication and conversation. Her articles have been featured in leading media sources, including Careers in Government, Forbes, and Training Magazine.

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