Bargaining for Advantage audiobook cover - Negotiation Strategies for Reasonable People

Bargaining for Advantage

Negotiation Strategies for Reasonable People

G. Richard Shell

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Bargaining for Advantage
Authentic Strengths+
Expectations+
Leveraging Norms+
Reciprocity & Relationships+
Understanding Motivations+
Power of Leverage+
Overcoming Impasses+
Bargaining Ethics+
Practical Tactics+

Quiz — Test Your Understanding

Question 1 of 9
What is the primary advice the book gives regarding a negotiator's personal character?
  • A. You should adopt an aggressive, competitive persona to be taken seriously.
  • B. You must embrace your authentic strengths rather than pretending to be someone else.
  • C. You should always aim to be as accommodating and collaborative as possible.
  • D. You must suppress your natural tendencies to maintain unpredictability.
Question 2 of 9
According to the story of Akio Morita and Sony, what is the key difference between an expectation and a goal in negotiations?
  • A. A goal is a concrete demand, while an expectation is a flexible suggestion.
  • B. A goal is what the other party wants, while an expectation is what you want.
  • C. A goal is a financial target, while an expectation is a relationship milestone.
  • D. A goal is an abstract ambition, while an expectation is something you believe can be reasonably accomplished.
Question 3 of 9
How did Mahatma Gandhi successfully advocate for himself to stay in a first-class train carriage in South Africa?
  • A. He used his status as a lawyer to threaten the railway company with a massive lawsuit.
  • B. He organized a large-scale boycott of the railway system until they changed their policies.
  • C. He appealed to the existing social norm that well-dressed, well-behaved people could travel first class.
  • D. He bribed the stationmaster and the ticket collector to look the other way.
Question 4 of 9
What important lesson about reciprocity is illustrated by J.P. Morgan paying Andrew Carnegie $70,000 instead of the agreed $60,000?
  • A. Overpaying is a sign of weakness that competitors will eventually exploit.
  • B. Generosity can foster a valuable, long-term reciprocal business relationship.
  • C. You should always pay exactly what is agreed upon to establish strict boundaries.
  • D. Wealthy individuals do not need to negotiate because they can afford to lose money.
Question 5 of 9
How did Kelly Sarber successfully win a waste-management contract for her company in Oceanside, California?
  • A. She undercut all of her competitors' prices by a significant margin.
  • B. She threatened to take her company's business to a rival city.
  • C. She offered to bring back desert sand to replenish the city's eroding beaches.
  • D. She used her personal relationship with the mayor to bypass the bidding process.
Question 6 of 9
Which of the following best describes the concept of 'leverage' as explained in the text?
  • A. It is a fixed, unchangeable advantage based entirely on a company's financial size.
  • B. It is a dynamic quantity based on perception, similar to a game of poker.
  • C. It is the legal right to force another party to accept your terms.
  • D. It is the practice of using emotional manipulation to make the other side feel guilty.
Question 7 of 9
When a negotiation reaches a stalemate and tensions rise, what strategy does the book recommend?
  • A. Walk away immediately to show that you are not desperate for a deal.
  • B. Increase your demands to force the other side into making a quick decision.
  • C. Gain objectivity and make one small, unambiguous move in the other side's direction.
  • D. Bring in a new team of negotiators who are completely unfamiliar with the deal.
Question 8 of 9
Which school of bargaining ethics avoids misleading statements primarily to protect their credibility and relationships in the market?
  • A. The Poker School
  • B. The Idealist School
  • C. The Pragmatist School
  • D. The Machiavellian School
Question 9 of 9
According to the book's actionable advice, what is a recommended way to preemptively defuse a potentially tense negotiation?
  • A. Send a formal warning letter outlining your strict boundaries before the meeting.
  • B. Use a prop, such as a thoughtful object or food offering, to signify your commitment and understanding.
  • C. Refuse to shake hands until a preliminary agreement is reached.
  • D. State your final offer immediately to avoid wasting time.

Bargaining for Advantage — Full Chapter Overview

Bargaining for Advantage Summary & Overview

Bargaining for Advantage (1999) is a guide to becoming a more efficient and intelligent negotiator. Combining insights from negotiation research with tried-and-tested tactics by some of the world’s leading business experts, this is a book for anyone who wants to improve their bargaining skills.

Who Should Listen to Bargaining for Advantage?

  • Businesspeople whose work involves negotiating
  • Dealmakers looking to improve their bargaining skills
  • Fans of self-improvement and corporate strategy

About the Author: G. Richard Shell

G. Richard Shell is a management professor at the University of Pennsylvania’s Wharton School and creator of its popular “Success Course.” He lives near Philadelphia.

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