Value Proposition Design audiobook cover - How to Create Products and Services Customers Want

Value Proposition Design

How to Create Products and Services Customers Want

Alexander Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith, Trish Papadakos

4.3 / 5(172 ratings)

If You're Curious About These Questions...

You should listen to this audiobook

Listen to Value Proposition Design — Free Audiobook

Loading player...

Key Takeaways from Value Proposition Design

Learning Tools

Reinforce what you learned from Value Proposition Design

Mind Map

Value Proposition Design
Understanding the Customer+
Designing the Value Proposition+
Achieving Market Fit+
Research & Ideation+
Testing & Validation+

Quiz — Test Your Understanding

Question 1 of 7
According to the book, what is the difference between a functional job and a social job?
  • A. Functional jobs relate to workplace duties, while social jobs relate to personal life.
  • B. Functional jobs are specific tasks to get done, while social jobs are actions taken to impress others.
  • C. Functional jobs involve physical labor, while social jobs involve networking and communication.
  • D. Functional jobs are performed individually, while social jobs require a team.
Question 2 of 7
Which of the following is considered a 'risk' in the context of customer pains?
  • A. A product that is too expensive for the customer to purchase.
  • B. A presentation that puts everyone in the audience to sleep.
  • C. The possibility of not getting a promotion because a task goes unperformed.
  • D. A garden sprinkler that breaks down after only one use.
Question 3 of 7
When a product goes beyond customer expectations, such as a sprinkler system operated by a smartphone app, what type of gain is it providing?
  • A. Required gain
  • B. Expected gain
  • C. Desired gain
  • D. Unanticipated gain
Question 4 of 7
What is the final stage of determining whether a product fits the market?
  • A. Evaluating whether the product's value proposition looks good on paper.
  • B. Gathering real customer feedback by rolling the product out in the marketplace.
  • C. Ensuring the business model is financially profitable and scalable.
  • D. Securing enough pre-sales through platforms like Kickstarter to fund production.
Question 5 of 7
What is recommended as an effective way to understand the pains and gains of Business-to-Business (B2B) customers?
  • A. Spending a day observing a potential customer's family at home.
  • B. Analyzing the top ten least visited pages on the customer's website.
  • C. Visiting their headquarters and setting up workshops with their employees.
  • D. Relying entirely on demographic data provided by Google Analytics.
Question 6 of 7
What is the primary purpose of using 'ad-libs' during the ideation process?
  • A. To write the final marketing copy for social media advertisements.
  • B. To clarify the value proposition by filling in the blanks of a structured sentence.
  • C. To sketch a visual prototype of the product's physical components.
  • D. To calculate the financial fit and projected revenue of a new service.
Question 7 of 7
How should entrepreneurs view pre-sales, such as Kickstarter campaigns or letters of intent?
  • A. As the primary source of long-term business revenue.
  • B. As an information-gathering tool to assess customer eagerness for an idea.
  • C. As a legal guarantee that the product will achieve a perfect financial fit.
  • D. As a method to bypass the prototyping phase and go straight to mass production.

Value Proposition Design — Full Chapter Overview

Value Proposition Design Summary & Overview

Value Proposition Design (2014) is a comprehensive guide to designing compelling products and services. Real value comes from empathizing with customers to find out what everyday jobs and tasks they need help with. However, coming up a product that helps customers complete these jobs and tasks is only the beginning.

Who Should Listen to Value Proposition Design?

  • Aspiring or current entrepreneurs
  • Anyone interested in innovation and value creation

About the Author: Alexander Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith, Trish Papadakos

Alexander Osterwalder, an entrepreneur and respected keynote speaker, is a co-founder of the company Strategyzer, which offers a platform and services to create superior products and businesses.

Yves Pigneur is a Belgian computer scientist who specializes in management information systems.

Greg Bernarda is a popular speaker on innovation and strategy; he is currently an advisor for the consulting firm Utopies.

Alan Smith is a designer and entrepreneur. He is also a co-founder of Strategyzer, where he creates tools to help people design better businesses.

Trish Papadakos is a photographer and designer who has been at the forefront of many successful businesses. She teaches design at Central St. Martins in London.

 

🎧
Listen in the AppOffline playback & background play
Get App