The Leader's Guide to Unconscious Bias audiobook cover - How To Reframe Bias, Cultivate Connection, and Create High-Performing Teams

The Leader's Guide to Unconscious Bias

How To Reframe Bias, Cultivate Connection, and Create High-Performing Teams

Pamela Fuller & Mark Murphy with Anne Chow

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Mind Map

The Leader's Guide to Unconscious Bias
Understanding Unconscious Bias
Core Premise
Step 1: Identify Bias
Origin Stories
Workplace Triggers
Common Bias Types
Step 2: Cultivate Connection
Hiring & Interacting
Support Structures
Step 3: Choose Courage
Self-Reflection
Coping with Bias
Allyship
Step 4: Apply Across Talent Lifecycle
Recruitment
Compensation
Career Development
Succession Planning
Daily Action
Workflow Audits

Quiz — Test Your Understanding

Question 1 of 7
According to the book, what is the first step in moving beyond your unconscious biases?

The Leader's Guide to Unconscious Bias — Full Chapter Overview

The Leader's Guide to Unconscious Bias Summary & Overview

The Leader’s Guide to Unconscious Bias (2020) is a guide to unconscious bias at work: how to identify it, and what to do about it. Leaders and managers have a particular responsibility to ensure unconscious bias doesn’t harm the careers of their team members.

Who Should Listen to The Leader's Guide to Unconscious Bias?

  • Workplace leaders who want to take good care of their teams
  • Workers curious about how unconscious bias affects them
  • People looking to deepen their understanding of bias

About the Author: Pamela Fuller & Mark Murphy with Anne Chow

Pamela Fuller works at FranklinCovey, a leadership company, where she’s chief thought leader on inclusion and bias. She’s previously worked as a diversity analyst at the US Department of Defense. The other two authors are Mark Murphy and Anne Chow: Mark is a senior consultant at FranklinCovey, and Anne is CEO of AT&T Business – the first woman of color CEO in the company’s history.

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