Meetings That Get Results audiobook cover - A Facilitator's Guide to Building Better Meetings

Meetings That Get Results

A Facilitator's Guide to Building Better Meetings

Terrence Metz

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Meetings That Get Results
The New Role of Leadership+
Establishing Purpose+
Expanding Perspectives+
Impartial Facilitation+
Essential Ground Rules+
Creative Problem Solving+

Quiz — Test Your Understanding

Question 1 of 7
How has the role of a leader shifted in the digital age according to the text?
  • A. From a conductor of experts to an autocratic manager
  • B. From a provider of answers to a facilitator who guides experts
  • C. From a localized steward of knowledge to a rigid micromanager
  • D. From a hierarchical boss to a specialized technical expert
Question 2 of 7
What is identified as the root cause of many disagreements during problem-solving meetings?
  • A. Participants lacking the technical expertise to solve the issue
  • B. Participants failing to agree on a shared purpose or underlying goal
  • C. The facilitator failing to assign the correct thinking hats
  • D. The team having too many conflicting ground rules
Question 3 of 7
How does the text suggest reframing the narrow question, 'Should the group, or one individual, keep a diary?' for a Mount Everest expedition?
  • A. By asking, 'How can we create a permanent record of our ascent?'
  • B. By asking, 'Who is the most qualified writer on the team?'
  • C. By asking, 'How do we reduce our consumption of supplies at 17,000 feet?'
  • D. By asking, 'What are the emotional benefits of keeping a diary?'
Question 4 of 7
According to psychologist Thomas Gordon’s research, why should a facilitator avoid praising a participant's idea during a meeting?
  • A. It sets an impossibly high bar for consensus among the rest of the team.
  • B. It violates the ground rule that silence implies consensus.
  • C. It encourages the praised person to stop contributing and alienates other members.
  • D. It blurs the line between the white hat of objectivity and the red hat of emotion.
Question 5 of 7
What does the ground rule 'silence implies consensus' mean in the context of a meeting?
  • A. If the room is quiet, the facilitator should immediately move to the next agenda item.
  • B. Participants must turn off all electronic devices to maintain a quiet environment.
  • C. Team members who do not speak up forfeit their right to complain about the agreed-upon decision later.
  • D. The best solutions are usually found during periods of silent reflection.
Question 6 of 7
To improve punctuality and reduce distractions, what specific scheduling adjustment does the author recommend?
  • A. Scheduling meetings for exactly one hour and penalizing latecomers
  • B. Scheduling 50-minute meetings that start five minutes after the hour
  • C. Breaking all meetings into 15-minute intervals
  • D. Holding meetings only when all team members are physically in the same room
Question 7 of 7
If a team needs to quickly identify potential flaws, bugs, or negative aspects of a proposed solution, which of Edward de Bono's 'thinking hats' should they wear?
  • A. The White Hat
  • B. The Red Hat
  • C. The Yellow Hat
  • D. The Black Hat

Meetings That Get Results — Full Chapter Overview

Meetings That Get Results Summary & Overview

Meetings That Get Results (2021) is a practical guide to the art of running more effective and efficient meetings. Designed for leaders tasked with facilitating meetings and group discussions, it emphasizes collaborative approaches to decision-making and problem-solving. 

Who Should Listen to Meetings That Get Results?

  • Leaders and organizers 
  • Tinkerers and optimizers 
  • Team players

About the Author: Terrence Metz

Terrence Metz is the managing director of MG RUSH Facilitation Training and Coaching, an organization that helps leaders get the most out of meetings. He is the author of the monthly facilitation blog Best Practices, and has worked with Agilists, Scrum teams, product and project managers, and senior officers around the world. 

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