Map It audiobook cover - The Hands-On Guide to Strategic Training Design

Map It

The Hands-On Guide to Strategic Training Design

Cathy Moore

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Key Takeaways from Map It

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Mind Map

Map It
Core Concept+
Step 1: Define the Problem+
Step 2: Set a Measurable Goal+
Step 3: Identify Actions & Barriers+
Step 4: Design Prototypes+
Step 5: Test and Refine+

Quiz — Test Your Understanding

Question 1 of 7
According to the text, what is the primary difference between a traditional corporate trainer like Tom and an action mapper like Amy?
  • A. Tom focuses on solving the root problem, while Amy focuses on creating engaging slide decks.
  • B. Tom merely dumps information, while Amy steps back to define the problem and create solutions.
  • C. Tom uses beta testing for his courses, while Amy relies solely on subject matter experts.
  • D. Tom focuses on measurable business goals, while Amy focuses strictly on employee motivation.
Question 2 of 7
When investigating the warehouse safety issue, what crucial insight does Amy's information-gathering process reveal?
  • A. The workers lack the necessary knowledge about safety protocols and need a refresher course.
  • B. The safety manual is outdated and needs to be rewritten by subject matter experts.
  • C. The workers know the safety rules, but organizational issues and time pressures prevent them from following them.
  • D. The safety signs in the warehouse are too small and need to be redesigned for better visibility.
Question 3 of 7
What is the purpose of the 'leaking faucet' analogy in the context of setting a measurable goal?
  • A. To illustrate that you should always buy the highest quality tools to fix a business problem.
  • B. To demonstrate that focusing on the ultimate desired outcome is more important than assuming a specific solution.
  • C. To show that small, unnoticeable problems can eventually lead to massive financial losses if left unchecked.
  • D. To emphasize that outside contractors are usually required to fix complex performance issues.
Question 4 of 7
After setting a measurable goal, how should an action mapper decide what content to include in the training?
  • A. Include all available information on the topic so the learners have a comprehensive understanding.
  • B. Focus only on the core actions and decisions that will have the biggest impact on the goal, cutting out 'nice to know' information.
  • C. Ask subject matter experts to list everything a new employee should know about the company's history and culture.
  • D. Prioritize information that is easiest to test using traditional multiple-choice quizzes.
Question 5 of 7
When designing training prototypes, what approach does the text recommend for structuring the learning activities?
  • A. Creating a detailed lecture followed by a comprehensive final exam.
  • B. Designing a narrative where learners make realistic on-the-job decisions and experience the consequences of their choices.
  • C. Building a standardized online challenge for all types of skills, regardless of the job context.
  • D. Ensuring that learners are never presented with 'bad' options so they don't learn incorrect behaviors.
Question 6 of 7
During the beta testing phase of a prototype, what advice does the text give regarding subject matter experts?
  • A. Their feedback should be given the most weight because they understand the content best.
  • B. They should be excluded entirely to prevent them from overly complicating the prototype.
  • C. They should be included, but their feedback shouldn't be given too much weight as they often have preconceived ideas about training.
  • D. They should be the only ones testing the prototype to ensure the content is 100% accurate before showing it to learners.
Question 7 of 7
How does the text ultimately define 'action mapping'?
  • A. A software tool used by corporate trainers to track employee engagement and course completion rates.
  • B. A specific type of interactive slide deck that uses multiple-choice questions to test learner retention.
  • C. A strict set of rules for designing educational curriculums in academic institutions.
  • D. A hands-on method for solving problems in business by defining goals, identifying necessary actions, and creating realistic challenges.

Map It — Full Chapter Overview

Map It Summary & Overview

Map it! The Action Mapping Book (2017) is a practical, hands-on guide for those in the business world that design training for fellow professionals. This revolutionary guide refocuses on solving problems in business and achieving measurable results. So if you’re longing to dump those ineffective webinars and boring slide stacks look no further—Map it! Will help you focus on what the problems are, how they got that way, and what everyone can do about it for provable results. 

Who Should Listen to Map It?

  • Business trainers looking for targeted, measurable results 
  • Problem solvers wanting a reliable path to better outcomes
  • Anyone who wants to ditch that boring training course, but make better on-the-job choices

About the Author: Cathy Moore

Cathy Moore is an internationally renowned training designer, sought-after speaker, business author and blogger whose Action Mapping system has improved instructional design for companies and organizations around the globe, from Amazon to The United Nations World Food Program.

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