Flexible Working audiobook cover - How to Implement Flexibility in the Workplace to Improve Employee and Business Performance

Flexible Working

How to Implement Flexibility in the Workplace to Improve Employee and Business Performance

Gemma Dale

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Key Takeaways from Flexible Working

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Mind Map

Flexible Working
Core Concept & Benefits+
Drivers of Change+
Overcoming Barriers+
Six Foundational Principles+
Strategic Transition+
Crystal-Clear Policies+
Launch & Communication+

Quiz — Test Your Understanding

Question 1 of 8
What is a primary benefit for employers who adopt flexible working arrangements?
  • A. It allows them to systematically reduce employee salaries and benefits.
  • B. It makes it significantly easier to attract and retain top talent.
  • C. It eliminates the need for traditional human resources departments.
  • D. It ensures employees work more hours than a standard schedule dictates.
Question 2 of 8
According to the text, which three major trends are making flexible work increasingly essential?
  • A. Economic recessions, artificial intelligence, and corporate tax incentives.
  • B. The decline of manufacturing, the rise of gig platforms, and universal basic income.
  • C. Changing workforce demographics, technology and globalization, and a push for inclusivity.
  • D. Increased commuting costs, commercial real estate shortages, and environmental regulations.
Question 3 of 8
The fear that employees will slack off if given flexible hours is based on what outdated management concept?
  • A. The Peter Principle
  • B. The 'command and control' theory
  • C. The Hawthorne effect
  • D. The lean management model
Question 4 of 8
What is 'presenteeism' in the context of workplace barriers to flexible working?
  • A. The practice of rewarding employees who have perfect attendance records.
  • B. The tendency for supervisors to judge employees by how busy they appear rather than their actual output.
  • C. A legal requirement that employees must be physically present to receive health benefits.
  • D. The habit of employees pretending to be offline when they are actually working.
Question 5 of 8
When establishing a flexible work setup, how should organizations view flexibility according to the six foundational principles?
  • A. As a reward for employees who consistently meet their performance targets.
  • B. As a temporary measure to be used only during times of crisis or transition.
  • C. As an exclusive perk reserved for knowledge workers like accountants and engineers.
  • D. As the default option for all employees, from entry-level to senior managers.
Question 6 of 8
Why does the author recommend starting with small pilot schemes when transitioning to flexible work?
  • A. To perfect the approach, iron out problems, and collect data before a full rollout.
  • B. To permanently limit flexible working to only one specific department.
  • C. To create competition between departments for the right to work flexibly.
  • D. To bypass the need for writing formal, company-wide HR policies.
Question 7 of 8
What is a key piece of advice given for creating effective written policies around flexible work?
  • A. Use strict legal language to prevent employees from finding loopholes.
  • B. Ensure the HR department writes them entirely independently to maintain objectivity.
  • C. Base them strictly on national laws without adding any internal company rules.
  • D. Get input from the people they apply to and avoid overly complex language.
Question 8 of 8
According to the final actionable advice, who is it most critical to win over to ensure a successful transition to flexible work?
  • A. New hires and entry-level employees.
  • B. Key skeptics and senior workers who hold institutional power.
  • C. External clients and company shareholders.
  • D. The company's IT and technical support staff.

Flexible Working — Full Chapter Overview

Flexible Working Summary & Overview

Flexible Working (2021) is a practical guide to organizing work outside the standard nine-to-five. This helpful handbook explores the diverse array of working arrangements possible in the contemporary world.

Who Should Listen to Flexible Working?

  • Businesses looking for more agile work arrangements
  • Workers wanting to see life outside the nine-to-five
  • Anyone curious about the future of work

About the Author: Gemma Dale

Gemma Dale is a human-resources expert, founder of the Work Consultancy, and a lecturer in employment law, organizational behavior and well-being at Liverpool John Moores University Business School. She writes the award-winning blog People Stuff.

 

© Gemma Dale, 2021. This Summary of Adaptability is published by arrangement with Kogan Page.

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